Location was OK; problem is U-haul's process, and the lack of explanation of it: 1. The location had no way of uploading my driver's license as you require. I had to take my own photos and send them via your link sent to my phone. This should have been explained up-front. 2. When I arrived at the location, the person who handled the reservation handed me a cel phone to talk to someone else, who asked for "another responsible person." When I nominated my wife, they said they already had her listed, but (inexplicably) required yet another. Why is this?! 3. The location was closed when I turned in the trailer, so my expectation of turning in the equipment in-person was not met; the "remote" process for doing so was not made clear on your website so I was unprepared for the requirement to do this on my phone.
PHILIP H
Reflective Image
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Toney, AL 35773
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
You need to have a human to help.
Brian KOpened 30 minutes late. Did not know I was "switched" by Uhaul to this location. Preferred location is 1/2 mile from home. This pick up location was about 15 miles away.
ERIC JThere was no one there to get the truck to me and the key box was next to impossible to get into. But the worst part of my experience had nothing to do with this location itself. The main problem was that U-Haul rented a truck to me and changed the pickup spot at the last minute to a place in the middle of nowhere 45 minutes away. And then there were no moving pads despite the fact that I had rented them. Not this location’s fault however. Strictly U-Haul corporate’s fault. Last time I will ever rent from U-Haul.
Rebekah MMake it easier to pick up the truck on the u-haul
Angela J