Have the truck facing out to make it easier to get out of parking lot. Most of us are not used to driving big trucks!JESSIE E.
Moving Truck Rental in Toronto, ON at MA Starbank Convenience
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Toronto, ON M6E2H6
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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outstanding customer serviceMOHAMED NADJIB A.
This pick-up was a disaster. I was initially directed to a different location. Uhaul's payment system didn't work. I waited an hour. Once you were capable of accepting payment the lock box I was directed to had no key. So I was sent to another location. A 4hr rental and I spent 50% of my time at Uhaul. I can't believe you actually charged me for the rentalJim B.
Did not seem organized. I dropped off the keys but felt like there were loose ends. They were friendly enough, but too busy with Starbank customers to really deal with me. It's not that the space wasn't clean and inviting; it's a convenience store, so it's a little confusing to be doing a u-haul dropoff here.Matt K.
I was very nervous about renting a Uhaul from some prior poor experiences. I called this location before booking and they were so patient and helpful! And they were equally wonderful on the day of the move! Thank you!!!!!Jennifer H.
The owner was pleasant, professional. It seemlessly.Danilo T.
The people at the pick up location were lovely and doing everything they could to help us. This rating is not about their service as they were the only good thing about my experience with uhaul. But prior to pick up I received 3 calls from different people at uhaul who all gave me different information. I tried calling to confirm my reservation the day before and couldn't reach anyone. At pickup the system was down and we had to wait an hour to be able to take the truck. We were also offered a $50 discount over the phone to return the truck to another location but couldn't reach anyone to confirm that either. All in all not a good experience.Jennifer B.
Where cool guy . I totally recommend this locationSOHEIL S.
I recently rented a 15' truck to facilitate moving my apartment, and the process has had some rather large inconveniences, and frustration. The location I chose to rent from was near my residence, but they were not open at 6am when I needed the truck. Luckily U-Haul offers Mobile Pick-up through the App, so I was able to still book the truck for 6am - 2pm on April 3rd. On the morning of April 3rd, I was up early and paid for a ride to the UHaul location. When I logged into the App for Mobile Pick-up, I was surprised to see a message stating that my reservation had been switched to regular pick-up and I had to wait until the location opened at 8:30am - 2 and a half hours later. Nobody contacted me to tell me that my reservation had changed. I contacted Uhaul Support immediately, as I stood in a dark parking lot in the middle of the city, and although the support staff was kind, they could offer no explanation as to why the reservation had changed, or as to why that location was listed as a Mobile Pick-Up location to begin with. There was absolutely no option for me, other than simply waiting the 2.5 hours. The support staff I spoke with said that they'd initiate the $50 Reservation Guarantee Payment, as the truck was not available at the time I was told it would be. I paid for another ride back to my apartment, to wait for the location to open (and I had to pay for yet another ride back to the location for when it opened). The $50 payment barely covers the extra transportation fees I incurred going back and forth, not to mention how much this 2.5 hour delay disrupted the schedule for the day (where I had Service Elevators and Loading Ramps booked for specific times at two different apartment buildings). The employee at the location offered me a longer period with the truck, but because the move was dependent on the reserved times at the apartment buildings, it didn't really help and I had to rush the entire time to make things work. My experience with U-Haul was not a good one. I will be sure to tell people I know about what happened, and I will be sure to use another rental company in the future. - IanIANA S.
One thing would be to be a bit more clear with the procedure of how to return the vehicle . I look forward to doing business with you again . Best regardsMartin B.
Clean equipment and can had a check engine oil runningSAMRIDHI K.
Smoothest pick-up and drop-off. Wasn't sure what to expect, but I was in and out picking up/dropping off my rental in less than 5 minutes. Would recommend!MARNI S.
Nothing everything was excellent blessAndrew C.
The staff at MA Starbank Convenience made it very easy for me to pick up and return the U-Haul keys. They helped with my check in/out and made the experience smooth and pleasant. I will definitely rent from here again if I need to in the future.Rachael S.
I returned vehicle in the night at 11 before my 4 hour period but it was updated by the person in the morning time leading to unnecessary extra charge for 2 periods rather than oneGaurav W.
not sure if the cargo van was wiped and cleaned due to COVID.SHAWN K.
The guy from the convenient store was very helpful and friendlyvitor C.
cigarette butts, smell of cigarettes, mud on floors, oil check warning light, floors covered in take out food.Andrea F.
Booked an 8am lockbox pickup but they didn't leave the key and needed to wait until 9:30 for them to openJONATHANTERRY F.
Continue treating customer just like a friend ðŸ‘ðŸ‘ðŸ‘LYNDON IRVIN R.
I have used U-Haul many times before and this was the fastest and friendlier check out - In. It's located just a short walking distance from my place so chances are I will be coming back. Being open on Sundays is a great advantage. I am a Enterprise Customer but they don't have locations open other than Downtown Toronto on Sundays.Ramone R.
Thanks, everything was perfect!Mihaela GAbriela T.
There was a check engine type messagesDianne R.
The truck was ready for me when I got there, no issues with lateness.CATARINA T.
The previous customer was 45 minutes late returning the truckKyle R.