More staff on weekends required . Waited an hour in line on a Saturday to rent a van, all the while paying two helpers an hourly wage as they sat idle waiting for me to arrange the rental of cargo van. There were three women at booking stations, but only one was handling bookings for customers full time. The other two seemed to be on lengthy phone calls, doing other things, oblivious to the long line of customers waiting to be serviced. Booking process after arrival at booking station seemed to take too much time as well. Process is not efficient. Very frustrating weekends are busy. Get more staff or improve service & experienceRICHARD W.
Moving Truck Rental in Toronto, ON at U-Haul Moving & Storage of Stockyards District
Pour nous contacter
Toronto, ON M6N4Y7
(South of Rogers)
Services dans cet établissement :
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Toronto, ON M6N4Y7
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Don't assign trucks behind the building that is blocked my all those trucks around and we have to waste time to get a new one. Gas in the truck was lower than indicated on paper. And then also the mileage was different. Nobody checked the truck when we dropped it. Staff is not very knowledgeable. Poor organizationRicky G.
Best cargo van I have ever rented. The on-line "vehicle check" system is a fantastic improvement over the manual walk around. Sunny (vehicle service attendant) was amazing. He obviously takes pride in his work and is extremely helpful and courteous to the customers.Allan H.
Great rental BUT, I had to sweep broken glass out of the trailer before leaving the lot.Richard S.
Nothing this location is great, lady who helped set up was a gem and Sonny who closed it was fantastic too!Christopher T.
Have more than one person taking care of costumers at the counter.maria P.
Base on the milage, I do have concern as to how it's calculated and total chargesAileen T.
Appreciate the full service and staff assistance at this locaiton.Joseph W.
Very friendly and helpful staff. Staff (not at cash) who was maneuvering vehicles assisted me in finding my rentalQuan T.
The initial interaction was excellent, the lady whom recieved us was kind and informative. The location was clearly appointed and layed out. We were impressed and placed at ease. Thanks.Carolyn S.
Everyone was super friendly. Sonny was really helpful with the trailer hookup!David S.
great service, (sunny) truck fleet maintenance guy very helpful and friendly , great i will rent again if necessaryKohuladas T.
I would like to say Thanks for the great Service all of you people keep providing to our Neighborhood !! And ask for the Receipt in order to make my Accounts with my Friends. THANKS!!Jovelino D.
Manny did a great job!Andrew M.
Sonny was great help and informative! Keep up the amazing customer service.Richard S.
Our selected return location was changed to this one, which was far out of the way for us. When we got there, it was closed and the lot was already full of returned vehicles. The signage is not clear for where to pull in, and I ended up at the back of the lot and needed to get back to the front somehow.Peter G.
Always a great experience at this location and Sonny is always pleasant when hooking up my trailer! Thank you!Bruce P.
Your app, is very glitchy and also on app you cant edit your reservations, drop offs, length or anything really. Even dropping off the truck my friend had to download it for me to check out as my app would have let me continue. Also just in general trying to even get through on the phone to u haul is next to impossible. And waited 20 mins and was cut off. Seriously need to work on answering calls and customer serviceCara L.
There were multiple issues along the way. The first UHaul location at Basso Lounge had no employees working, i tried calling the number provided and there was no answer. I then went to the location up the street on Parliament and Carlton however they had no vans for me or were able to help and to call the 1800 number. I was then transferred to the larger Stockyards location across the city and was given a credit which i was very thankful for! this was the most help i received. The final location took some time to finally get the van and once I had it everything for my move went well. Upon returning the van, there were no staff that were able to help me or direct me where to leave my van, the lot was a busy mess of vans and trucks which is understandable however having someone to direct the 4-5 incoming vans and trucks would have been helpful. I then encountered another issues when trying to input my uhaul van's gas and mileage, I took photos and put in the correct numbers shown on my dash however the page was saying it was too low and would not let me past through to the next step. I was able to locate to ask how to get passed it and he could not help and said to call the 1800 number, which then had a wait time of at least 40 minutes. I was not able to submit my closing form in the end.Keegan P.
Friendly helpful staff even on their busiest days. Painless pickup. Easy return.Jamiel E.
Staff was great helped me check inAMERICOMANUEL D.
Great service! Thank you for everything!David K.
Listen to ure customers first before suggesting any thing that would ultimately costs your client.Eshete A.
Fast pickup. Great vehicle. Hilarious and easy staff. Literally could not have gone better. Thanks guys!Stephen N.
The check experience was horrible, the man guarding the door was extremely rude and aggressive. Getting the reservation from the clerk was okay she was kind. Getting the keys for the truck was a crazy, it was from the same man guarding the door. He was very aggressive, telling us to relax, "I have the power of the keys, do you want the truck then you need to relax'" at one point he took off his mask even telling us to wait in the corner and you will get the keys when you get the keys. We were not aggressive at all we work in hospitality. I will never use Uhaul againFrank G.