New person took for ever.Rented a truck with a quarter tank of gas. I went 22 miles and put in 20 $worth of gas. When you checked me out they said there would be a 14,25 $ fuel charge. I felt like U haul took advantage of me.The truck was old and drove terrible. If this is your policy I will never use you again.GARY K.
Moving Truck Rental in Torrance, CA at U-Haul of Old Town Torrance
Pour nous contacter
Torrance, CA 90501
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Torrance, CA 90501
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Need more staff on a Saturday afternoon. When I arrived to return, there was only one staff member working the desk AND the lot. There were many people waiting to return trucks and trailers and the poor staff member was stressed dealing with all the angry customers. I offered to help drop my own trailer and move it out if the drive with a dolly but he said there was only him and only one trailer dolly. He apologized for the wait, mentioning he was solo, and that he would help me as soon as he could. He maintained his professionalism. Great guy, just needs help, trucks and trailers were overflowing bro the street waiting to return and rent.Joel A.
Yo slow and no kindEDGAR C.
Ariana was excellent and is a very professional agent. She was outstanding in every way and credit to u-haul.MARK A.
People there were polite and friendly and made sure the equipment was in perfect working order before I left the lot,STEPHEN H.
Short staffed. Staff that was busy, never greeted customers, walked by them without indicating somebody will be with you, sorry for the delays and short staffing, thanks for your patience, etc.JAMES T.
Please have a way of marking previous damage. It would be nice to notify waiting customer of getting trailer as early as possible...my trailer was due in by 4pm I returned another trailer at 11:30 and mine was there. Very well built trailer...everything was dry but back opening ....I went through a snow rain storm outside Larmoe WYronald P.
Your staff are friendly and professional. I enjoy going to this Western and Carson location Because of it's great staffIAN C.
Need more than one person at the counter....VINCENT M.
Customer service was great but wait times were fairly long (10 - 15 minutes both getting rental and returning).Paul M.
Not having the customer responsible for checking condition of equipment. As far as rating my Uhaul location...its the only one I have used. So can't compare to another.ronald P.
It was a very pleasant experienceGEORGE M.
Would've been nice to get compensation for having to return the truck earlier due to issues with the door.CHARLES D.
Awesome people!HALLEY H.
Great customer service. Smooth and fast transactions getting rentals and dropping off as well. Everyone working there is hustling to get all their customers out in a well organized timely manner. Everyone from the cashier to the hook up and to the drop off personnel, they all made my experience a great one. ThanksSERGIO G.
Minor was nice and helpful, he made my moving experience tolerable.Cherie H.
When I returned the trailer on Sunday, the facility was closed and there was a sign on the door that said "CLOSED, SYSTEM DOWN".No one was there to accept the return. There were other customers there as well. There were no instructions for trailer drop off. I called a number that was on the door and one that was listed as Company president. No one answered and I left a message.Unbelievable.MICHAEL P.
experience was just average. when i received the truck it had a quarter tank of gas. i drove 14 miles and put in 2.5 gallons of gas to return it to a quarter tank. service person wanted to charge me $15 for gas. i had to plead my case so not to be charged. next time i will take a picture of the gas gauge, so i will have proof.David K.
great customer service, the truck we rented ,was clean and well maintained vehicle, and dispatch and reciveing of equipment managers, got us in and out of the door in a timely manner. Big thank you to old Town torrance uhual,will definitely go back for business and will recomend family and friends there .OSCAR P.
The female in customer service was rude and unprofessional she asked me for a second phone number and when I told her I was a widow senior citizen she just walked away and REFUSED to provide me assistance completing the UHAUL rental agreement.MARTHA R.
Low the price on mileageJOHNNY V.
Awesome customer service and very friendly. Most definitely will recommend.IRIS M.
So far, you re doing well.CHIDI O.
Clean trailer floors. Dirty or grease got on all my boxes. I had to wipe everyone before moving into clean house.Wenshin L.
Yea great job a little to high on the mile priceJOHNNY V.