Horrible experience. The person did not have time to calculate my final bill. It was ultimately higher than expected as I was not originally advised that there would be 2 extra days of rental charges ($80), which I would like refunded.
Rudolph B
A Plus Convenience
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Towson, MD 21286
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThe man running the store next door was very nice and all the U-Haul people I called at the help desk number for my movers and truck were also so.
Alicia FGreat experience.
Mary HHaving rented UHaul's my entire life, I wasn not prepared for having to use the new app. I have certainly reserved online, but always dealt with a human being that made sense and was helpful. The app is completely difficult. Each use required multiple restarts and the information was not adequately represented. Watching a video that had little to do with actual experience. Relying on photos in frames on some and not on others. I use uber, lyft, rental car apps effortlessly. This app was a nightmare, and it ultimately misrepresented the fuel I got in with. Half a tank. When's the last time you rented a car with half a tank of gas. And then be asked to return it with the same amount? How is that supposed to work. Add gas. Turn the car on. Turn the car off. Add more gas. Turn the car on. Check the gas gauge. Add more gas. Nope. I need to find another option.
Bryan PThere was a little confusion about my reservation but it got straightened out. There was difficulty downloading my license as well. The store owners were kind and loved the cleanliness of the van.
rochelle l