Checking it back in was WONDERFUL!! Very helpful lady. Check out.....not so great. I've had this person several times as we have used trailers from this location multiple times. I keep thinking he would be friendly, helpful, etc. He couldn't be bothered to get off his phone and stop his conversation. We have to hook the trailer up ourselves for him to take a picture. Any other UHaul that we have used has done this for us. Really tough when I was getting it by myself!!! I looked inside the trailer before we left with it. It had several blankets in there and appeared that someone had been sleeping in there!!! EWWW!!!!!
Sarah M
Gas N Spirits
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Troy, MO 63379
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- 3,5 - Cote moyenne des clients
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Again I was not asked if I needed any help but was simply told where to park the trailer. Fortunately, it’s easier to unhook than hook up.
RALPH SGet a jack to lift the trailer. My wife and I had to hook the trailer up ourselves. We had to pick it up and attach it to our truck ourselves and I don't have a low truck. After we hooked it up I checked the tires on the trailer and noticed a bad place on the tire. They offered to give us another trailer with better tires but we had to unhook the first one and reconnect the next trailer and of course my wife and I had to do all the hook up with out a jack. When we returned the trailer in Bartlesville, OK, the attendant there met us as we pulled in an brought a jack with her and lifted the trailer off with no effort. So to sum it up Bartlesville U-Haul good and Troy U-haul no good.
ANTHONY TI rented 2 trucks a week apart both ran horrible and they over charged me on 2nd uhaul was charged twice and not refunded was told wasn't my problem said the attendant. Never again...
ANGELA AReally strange getting a U-Haul from a gas station.
PATTI G