This place was horrible and I honestly can't even believe they are an authorized uhaul dealer. From beginning to end the experience was awful. They didn't have the truck we reserved (reservation guarantee what???) made excuses for why they didn't, shrugged his shoulders and gave me a â€œtoo bad so sadâ€ look. Didn't want to discount me for the box truck they DID have on hand. And when we decided to just go ahead and rent it anyway, we were told every other person in line needed to be helped before us because â€œthis is a liquor storeâ€. Why be a Uhaul dealer if you clearly don't want to deal with renting out the trucks? It was truly a disgusting experience and made me think less of Uhaul as a company that would allow this location to rent their vehicles.Rosa J.
Canyon Market & Liquor
(U-Haul Neighborhood Dealer)
Pour nous contacter
Tujunga, CA 91042
- Mon–SunDe 7 h am à 10 h pm
- Retour client 24 heures
- habla español
Services dans cet établissement :
One-Way and In-Town® Rentals in Tujunga, CA 91042
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They should not be allowed to rent uhauls. Only one person to wait on customers buying food and liquor and me. Felt sorry for the kid waiting on me who doesn't seem to know much about the trucks. Owner on the phone was, I guess, suggesting that I should take a truck which the key only opened on passanger side, then gave me a truck that was impounded and not supposed to leave CA (I found out later). They also didn't switch the truck info in the computer until I called to find out info and Uhaul person realized I had a different truck and had to switch everything including me taking pictures and approving the truck the next day while it was being loaded. I then, with a loaded truck had to find a big parking lot to take pictures. Also they had no furniture pads which the uhaul person on the phone assured me they would (needed 3 dozen) when they changed locations for pick up of a truck. Had to find another location that was still open to get furniture pads before they closed because I had not time in the morning as movers were going to be at my place early. The other location couldn't change something in the computer for the furny pads making it a round trip at a cost of $90 instead of $30 (one way cost). They didn't know that I needed to just call Uhaul scheduling to change it to get the right rate which is weird because the truck was rented as one way so why aren' the furniture pads one way as well? Moving and driving a truck (which I am not used to driving) 900 miles by myself is stressful enough and this is how it started. This made the start of my move incredibly STRESSFUL! And literally gave me a headache.Kathleen M.
The truck was very low on gas when dispatched requiring me to take time to fuel it before starting my move. The moving pads I had reserved were not in the truck requiring me to go to a different U-Haul location to pick those up. The driver side mirror would not stay in adjustment properly, requiring me to duck tape it into place. The drivers door had recently been repaired and the key did not open the driver side door. These shortcomings are obviously U-Haul issues and not with the pick up location itself.Jose T.
Very limited space.Mark S.
April was very helpful and kind.KELLY R.