It was annoying that my pick up location was supposed to be in Renton but was moved to tukwila 5 minutes before I was supposed to pick it up. It made me have to drive farther which also meant I drove more miles and it cost more money. Not sure about company policy but making customers put more miles on equipment and charging them for it because of bad planning on uhauls end doesn't quite seem right to me.
russell B.
Appliance 4 Less Tukwila
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Tukwila, WA 98188
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- 2,5 - Cote moyenne des clients
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Very friendly, would rent from again. This location does not provide after hours service so keep that in mind but otherwise you're good to go here.
Hussein A.Train locations better about how to properly handle dispatch and return. I came to my pickup location to find that the equipment I paid for wasn't available & I had to go to another location, which ended up eating into my time. I also received my truck with a nearly empty tank, which also elongated my time with the vehicle. The employee onsite did not know how to properly check me out of my reservation and had kept asking questions about the questions being asked in the check out form. I could not get him to help me complete check out and he ended up taking my phone to complete it for me. Very unprofessional.
marvison M.