Very easy experience.SCOTT S.
Moving Truck Rental in Vancouver, WA at U-Haul Storage of Hazel Dell
Pour nous contacter
Vancouver, WA 98665
(Exit 4 off I-5)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Vancouver, WA 98665
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
This was not my best U-Haul experience. First of all I had to go down a size in trailers because the trailer I wanted was not available for the entire weekend. That isn't really uhauls fault just poor planning on my end but the rest was very underwhelming. When I got to the Hazel Dell location to pick up my 5 x 8 trailer they couldn't find the one that was assigned to me so they gave me one that was just returned. This trailer was rather beat up but seemed functional. After the associate hooked up the trailer it was determined there were no working turn signals on it. He tried replacing a couple cables but that did not change anything and then the manager came out and said well because this is a local rental why don't you just take it and be extra careful. Because of this and the fact they were really busy at that location I never received my utility cart. I called and let the location know that I never got the utility cart and they said it would be credited to my account. Upon return all of the point of sale system was down for U-Haul I was told and I would have to wait for my credit or to figure out how much I was to be credited for that. All in all I was disappointed in my experience this time around.BENJAMIN S.
Despite doing advanced confirmation it still took 14 minutes of check in and credit card entering at counter that required my card 3 times and a call through phone tree and wait because the systems had been down all weekend and lost my data. Very frustrating and my pre work to shorten the process was cor nothing.Gordon S.
Keep up the good work.MICHAEL R.
Cut back on pushing other services on web site. you make it very easy to miss-enter things I do not want. Just want to get to info to make it easier for you and me to set up a rental.RICHARD M.
Everything was great, the vehicle operated perfectly and I was able to get what I needed done with no issue. The associate was nice, helpful and knowledgeable to answer my questions. When returning the vehicle the associate was also nice and helpful.Eden M.
Multiple smaller scratches, dents, scuffs,and dings had to be disputed before leaving the lot and the truck smelled like someone with bad hygiene had been chain smoking in it for a few days before I rented it. The employees were all very pleasant and professional, the whole check in/out process wasn't too bad but it was a very unpleasant experience having to drive 50 miles on the highway with the windows down to not have to endure the smell. They attempt ed to deodorize it but it didn't do anything. I had to take my clothes off and immediately throw them in the washing machine when I finally got home.NICHOLAS M.
Another excellent rental from Hazel Dell Uhaul. Thank you.PAUL C.
Cole at the Hazel Dell Uhaul is an incredible employee. I have interacted with them several times & each they are always so very helpful and efficient. They are obviously a very hard worker & deserves recognition for their standard of service. Thank you Cole!ROSE MARIE C.
I have had great experiences with U-Haul. My only disappointment on this occasion was that the closed trailer I reserved was not available. This would have derailed my entire plans for the day had it not been sunny. I was offered an open trailer which worked. I would have expected to be upgraded to a larger available enclosed trailer if it had been raining making the open trailer unworkable.Gregory S.
The guy that I checked in with to get uhaul was friendly and helpful. The other gentleman that checked my in when I returned was also exceptional- great customer service, friendly and kind. Great location and this employees were wonderful.KEITH J.
Seamless from start to finish. Couldn't be happier with the truck and the ease of the rental process.bryan W.
Nothing, Very clean and organized process with very knowledgeable and polite peopleALLEN BRICE S.
I called in the request at 0800 am so I could hit the road running later upon pickup. 9 and half hours later, the rental was still not ready and delayed my pickup. The trailer was full of trash and bird poop. Then I had the pleasure to do their jobs by checking and notifying of damages not listed. Why is this my job? Are you going to pay me for my time. The U-Haul system is complete garbage and made a change for the worse. Furthermore, even this response is futile because nobody will read this nor respond. The two girls that helped me were very sweet and willing to help even though their system failed them and myself.JEREMY N.
The TIME of Rental Contract Should start when the Renter takes Possession of Rental Unit / and Drives Off The Lot. My experience took approximately 20 minutes time from the Contract Time Date to take possession and drive off the lot.EDDIE J.
Wonderful customer service and very professional! I plan to switch my storage to Uhaul because of my experience with the hazel dell location!Daisha S.
I've used this location on and off for about 7 years. I like the convenience, location, and all services provided.KRYSTEN BRITTANY M.
Great service. Trailer worked greatJames P.
We didn't have the right hitch and they really went the extra mile for us!!Edward L.
I have been a loyal customer with Uhaul for yrs and have been very satisfied with equipment and all three storage unitsRichard B.
Awesome customer service, great equipment, super positive and convenient experience.Blake G.
Rude employees, don't answer phones in timely manner, deceptive terms in contracts that have multiple meanings, arrogance, they can't answer phones timely because of persona; conversations going on during business hours. This facility is so poorly managed I will never involve myself again. Oh and watch out for the late fee scam, its real at this place.ALAN PETER K.
The two girls were the best and very helpful!Alexis R.
Staff made a mistake, overcharged me for someone else's truck, then did not apologize or try to rectify situation until I demanded action. Customer service representative did not and would not allow me to speak to manager. Credit back issued but still did not get to speak to manager. This heinous and idiotic mistake drew my account negative, and the representative would not let me speak to manager. Furthermore, manager did not attempt to speak to me either. I am beyond livid and will NEVER rent from this TRASHY location again. Very, very unprofessional!EMAAD J.
We've rented there a few times. They are always polite, professional and friendly. The General Manager is really outstanding.ORRIN J.