I reserved a trailer and furniture dolly, no indication of problems. Got to the site, the trailer was fine but told no furniture dolly available which created a big problem for me. If an item isn't in inventory, it would seem like the system should reflect that.
MICHAEL B
Storsafe of Downtown Venice LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Venice, FL 34285
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- 4,5 - Cote moyenne des clients
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Easy setup for utility trailer
JEFF BEverything went well. Equipment is perfect. Employees very well informed.
Wesley BThe office manager was super grumpy and even told me she doesn’t like taking small jobs. Small rentals like mine there’s not enough commission. She really didn’t go out of her way to help me in anyway I had reserved an appliance dolly. There wasn’t one at that location so I had to call another location to get one which was Northport about 20 minutes south which added about an hour to my day. While I appreciate the convenience of that location, the owner should really consider if they have the right person working there. Using the app with a nightmare The helpline admitted they were technical issues, but that I should still try again wasted about another 30 minutes, taking pictures and then retaking pictures It was fine. The location was very gracious and accommodating. The drop off and Brandon was easy and pleasant
LORETTA MThe U-Haul app for contactless pickup is terrible. This location was fine but the app compared to fluid truck is just bad. For that reason alone if I have the option of getting a fluid truck instead I will. I don’t have to mess with a lockbox with fluid, the app is way faster to work, it requires less time, etc…
Allan C