Great place helpful employees. Has gas so easy to fill up
Mark T
Shore Drive Sunoco
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Virginia Beach, VA 23455
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 3,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThe woman who checked me in did nothing. She actually had me come behind the counter and lean over a bucket full of dirty water to enter all my own information, process the credit card, etc. I couldn't use the app to check in, because the app couldn't process my husband's drivers license. She couldn't even tell me which truck she gave me the key for - I had to walk down the line trying the locks. Also, the truck we rented had clean surfaces, but absolutely reeked of smoke.
JILLIAN SEmployee was rude, unhelpful, and clearly had no idea what she was doing.
JOSEPH CThis survey is called rate your U-Haul experience. It needs to be called rate your U-Haul locations. You need a different survey. While these locations were clean and had helpful personnel, my experience was absolutely terrible. I was called the night before saying my reservation I had for nearly two weeks had to be changed. I had to change my entire plan and movers with 13 (overnight) hours notice. What good is a reservation if it is going to be cancelled with 13 hours notice? I have several moves coming up this summer and will not be using U-Haul. You can not be trusted and will be gaining my business. Lastly, I selected no to recommending these locations to a friend. My initial reason is because I never had conversations with my friends about U-Haul locations. But now I will be telling them about my experience with U-Haul and how reservations are not guaranteed.
Chad MThe truck has several issues - multiple indicator lights were on, and the passenger rear view mirror swiveled around and did not hold its position which was dangerous as you could not see traffic on the right side. Not sure I would recommend this location. The attendant was pleasant and helpful, but she had to call into Uhaul to get help with the portal as it would not finalize/confirm the purchase time for the truck.
NANETTE M