The truck was not terribly clean. The real problem, though, was that it was parked in a muddy field, rather than on the paved area right next to it. This meant the truck was immediately stuck in the mud, and had to be towed out, a process that took three hours. That was entirely unsatisfactory. An employee stated that this was not the first time a truck had been stuck in the mud, either.Allen L.
Indian Lakes Foodmart
(U-Haul Neighborhood Dealer)
Pour nous contacter
Virginia Beach, VA 23464
- Lun.-sam.De 8 h am à 9 h pm
- Retour client 24 heures
Services dans cet établissement :
One-Way and In-Town® Rentals in Virginia Beach, VA 23464
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
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U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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Évaluations des clients
- 1,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Choose what business U-Haul contract with wisely. This business did not know the truck was on empty until February 20,2023 (the same day I picked up the truck). The guy said he was going to contact U-Haul to let them know it was on empty but I'm guessing he never did. If he would have done what he said he was going to do I wouldn't be having this problem. The truck was not clean. I had to clean it up the best I could.Constance M.
Clean the Uhaul and have the supplies that was paid for. Have the uhaul fueled up beforehand? It was at 1/8 at the start. Acted like they didn't know about Uhaul rentals, took forever for them to verify account and hand over the keys.Brandon F.
The attendant at the store was not empowered to make decisions nor had direct access to the UHAUL management system. They were getting screen shots sent to a personal mobile device regarding reservations. Playing games of telephone to resolve issues. Extremely unprofessional and inefficient. They insisted the customer call 1800 uhaul while they called an off site manger. Took roughly an hour to get the keys to a UHAUL which in the past has taken me 10 minutes or less at other locations. The Indian Lakes location needs to get with the program.BRADLEY B.
I was charged a fuel charge even though I filled up the tank and the attendant acknowledged I was good to go. I didn't realize it till I arrived at home an my invoice was emailed to me. I emailed customer service but have yet to hear anything about a credit. Very frustrating.Oscar A.