The truck was ready when orginially scheduled, then truck wouldnt start,was told it was a brand new truck
carol A
JD & KD Multi Service
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Washington, NJ 07882
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 2,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Truck needs repair, driver window's rattle very badly when driving, you can't adjust the mirrors and when you use the brakes it feels front end shakes a lot like the rotors are warped.
Walter RI was supposed to pick the truck up at a different location but they did not have the truck I wanted so I got sent to another location that did have the truck. But I requested an 8:30am pick up time the new location did not open till 9:00. So after waiting for them to open I walk out to the truck. In the past some one would walk out with me to make sure the truck was ok and I was satisfied. I was just given the keys after checking in and paying. When I got to the truck the cab smelled like a cigar box and wan filthy. Cheerios on the dash and it looked like someone one got sick on the steering wheel. And less than a half tank was in the truck. I’m a very tall person and barely fit in the cab but I made due. I went to return the truck when I was done and the drop off location was also changed from the one I wanted. Plus your app did not work I had to use the website. It took me an hour to return a truck after hours. Not sure I will be renting again from U-Haul.
Christoph GQuickness matters. This was the absolute slowest U-Haul location in the U.S. The unknowledgeable staff took nearly an hour to get me the keys to a truck that I had reserved.
Thomas LDid not have the appliance dolly that I requested and paid for in the truck. The facility was closed so there was no one there to speak to or get this resolved. So, I had to go out of my way to Home Depo to rent on adding on to the expense and miles that I was not expecting. I feel like I should be compensated for the additional expense since the service I requested was not provided or told that it would not be there.
Travis S