Not much room to drop off truck after hours. It took four tries on U-Haul.com to get through the self check-in as it kept crashing.GARY BRIAN L.
Moving Truck Rental in Waterville, NB at VIb All Rite Auto Ltd
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Waterville, NB E7P0A5
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 1h pm
- Dim : fermé
One-Way and In-Town Local Rentals in Waterville, NB E7P0A5
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
The circumstances were a bit difficult at this location. When we arrived at around 10:45 pm on Dec 3 to leave truck we couldn't get in the yard. The driveway was blocked with trucks (the owners were having vandalism issues so used trucks to block off entrance). We had to leave truck and return next morning to fuel truck and return key. When we returned at 8:30 next morning, we quickly realized that the truck we had returned the previous night had been vandalized - holes drilled in gas tank and fuel stolen. The U-haul personnel were understandably upset but treated us professionally. The only thing that we would like to give feed back on is that when I arranged things at Carmen Avenue location I asked if there would be any fee charged when I returned truck in Hartland location. She told me that there would be no further cost and if there was it was not appropriate. However at Waterville drop off location we were told that we had to pay for going over calculated kms. It was not a large charge but we were disappointed as we only drove truck to pick up location, loaded truck, and drove to location in Woodstock to unload and then straight to U-haul location in Waterville. I think that the means for calculating km needs to give a bit of leaway - it isnt as simple as just saying it's so many kms from Fredericton to Waterville. A driver has to get to loading & unloading location as well.Tyler F.
Come back with full tanks of gas then there is no guesswork.daniel M.
The driveway was blocked by a uhaul truck so you had to park the truck on the street. The key drop wasn't clear that it was uhaul either so it wasn't a very comfortable drop off experience.RUSSELL JACKSON A.
I previously rented a trailer from here. Nice people and very helpfulPaul T.
The equipment was certainly well-maintained however we did notice that the box was dirty and we were told we were required to clean it so easy and the previous customer was also required to clean or be chargedBenjamin K.
Poor customer service. Uhaul dealers (Fredericton) mistake and I'm charged extra. Not impressed. Should have been told one way rental was extra!!! I won't be renting again and I will be passing this in to my friends.Robert K.
Very friendly and willing to explain everything. Pick up and drop off a snap. Don't be in a rush as it takes a bit of time to go over paperwork and equipment but it's worth it. Can't beat price. Thanks.Peter C.
Very fast and friendly staff. Can't beat the price and quality of equipment.Peter C.
My biggest problem is I reserved a truck that is less than 1 km away from where I needed to pick up and drop off and had to go 120 km to go pick up a truck pay for the gas there and back which totalled $70 and take four hours of my time to pick up and delivery truck. I found it very unacceptable service and will look elsewhere to rent vehicles in the future.KRIS B.
Hello. The only thing I would change is have the moving van full of fuel for each new customer. Just makes it easier to tell the customer to bring the van back full of fuel instead of having to guess the amount at the pump. Other than that great.JOSH G.
UHAUL representative was very helpful and interested in best deal/service for money.Catherine H.
We booked almost a month in advance and weren't told we'd have a truck until 3 days ahead, had to drive and HOUR AND A HALF to get the truck. No compensation. Treated poorly over the phone. I am a repeat customer and I was treated like crap this time around, and over charged. I wish you guys could do something about this, it has my wife and I just feeling completely defeated. Awful service.William M.
Overall online system is confusing. Not user friendly for customer or the dealer. Called customer service after being overcharged. Dealt with fairly.marni O.
excellent job, no improvements needed, thanks for a great transitionGayon S.
everything was greatbrent L.
Taillights, etc especially on the left hand side worked intermently. Was not able to do,express check in as system would not accept my NB DL #. Trailer was not available at location reserved on line and I did not know until I called uhaul toll free. Agent there was neither helpful or courtiuos.Rodney B.
Ensure the bookings are what they say they are the first time . Booked an enclosed trailer but when got confirmation was as an open trailer . had to travel to pickup an enclosed trailer because no more were available . The big bonus was the person who rented me the trailer was a garage who was able to fix the flat on the spot with minimal delays .Paul D.
bETTER AFTER HOURS COMMUNICATION IN CASE OF AN IMMEDIATE NEED FOR A RENTAL. I WAS STRANDED ALONG HIGHWAY FROM 17:30 HRS UNTIL THE NEXT MORNING UNABLE TO RENT A TRUCK UNTIL 0730 THE NEXT MORNING. if IT WAS POSSIBLE I COULD HAVE OFF LOADED MY TRAILER AND CONTINUED ON MYWAY.ROY C.
Something had been spilled on floor inside and had not been cleaned up. Don't know what it was but it was slippery and I almost fell in one instance.STEVE B.
Tire pressures should be verified on the equipment contract.sean D.
U-haul company system was down so took an hour to get my retail.James C.