Staff were friendly and helpful, able to answer a few questions I had about the equipmentDonald W.
Moving Truck Rental in Waukee, IA at U-Haul Moving & Storage of Waukee
Pour nous contacter
Waukee, IA 50263
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Waukee, IA 50263
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
We have the largest selection in the industry!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
The trailer was pretty dusty inside.Patrick V.
Fine. Not very clear who was an employee or where to park the truck since the equipment return line was blocked.Lewis V.
I think it was excellent service and the truck was very cleanDiana M.
AWESOME AWESOME CUSTOMER SERVICE!!!!!! Fast and easy!! Very polite and helpful!!! Thank you!!!BriAnne K.
No manager present. They tried to get me to take out a vehicle with a check engine light on when I was schedule for close to a 500 mile trip In the end they could not get the reservation return day correct, milage or dollars right even though I spelled it out for them. It took almost 2 hrs to check out a functional truckRandall S.
Manager and employees are very friendly, helpful, courteous. I rented a cargo trailer. They did all the hook up and unhooking when I brought it back which was good because it was a heavy double axle trailer. It worked great and towed nicely.Jeffrey B.
The location had staffing issues so check in was almost an hour long process, I realize that they couldn't control when a team member was going to have a baby but a contingency plan should have been in place on the busiest weekend of the year. One of the rear tires was mostly bald and in need of replacementDaniel K.
The vehicle was clean and ready by agreed time.Victor B.
Line was 20 people deep...just to return the truckJANELLE C.
I waited about 45 minutes in line to pick up my rental vehicle yesterday. Unacceptable. I tried to figure out how to checkout online, but was unable to successfully complete that step. Website checkout process is not intuitive.Michael K.
Get more staffCharlie W.
I've rented from this location multiple times. I've learned that I need to allocate at least 1/2 hour just to get to an agent to complete the rental I've already started on-line. I despise the app to rent a uHaul by cell phone. It's unreliable and frustrating. Uhaul of Urbandale does not have these problems.Rodney H.
Well the line was out the door to pick up my uhaul. Second you only gave me 94 miles for a trip that was 110 miles and they wouldn't give me more.Mark B.
Service was friendly and helpful.Nathan B.
Someone had smoked in the truck, we as yet have not recieved a return from our other service, we should of got money back, if you call we can let you know more.Juanita R.
The gentleman who helped me was professional, but the location was understaffed leading to frustrations from customers waiting to pick up rentals. It took me close to an hour to pick up the vehicle I had reserved.Larry L.
Great set-up would use this place again.Jayson M.
Overcharged us for extra mileage and days even though we returned it within the 24 hour period. Also we were guarantee extra mileage to make more trips since we were not given the vehicle I reserved a month in advance. Instead they overcharged us for use of multiple day which we did not use also charged us for extra mileage which we were told we could have due to having a smaller vehicle.Brian B.
Excellent, helpful, friendly staff.Troy T.
Terrible, charged me more then what I used!JOE O.
I would recommend it for the pricing and the availability of product. I would caution anyone I spoke with about this location that they should factor in a long wait to be taken care of. Regardless of whether you check in on line or not, you will wait 15 to 30 minutes to get to the counter to secure what you have come to rent. I have visited this location many times over the last 3 months and invariably they have one person working. There are far too many directions these folks get pulled to only have one person working. They check you in, they retrieve vehicles, they hook up trailers, they check in and clean returned vehicles. God help you if you only want to buy supplies. Great prices but you can get the same items at the big boxes and not incur the wait. I need to add that every team member I have worked with, while under intense pressure, has always been friendly, kind and knowledgable. Truly the only person I've encountered there who is not friendly is the gentleman with the long beard, who I believe is the manager. I've only seen him there once during my many trips over the last several months. Thank you.Michael W.
I stood in line way too long waiting to pick up my rental.Janet S.
The poor kid working was the only one doing anything. He was the only one helping everyone, hooking up equipment, cleaning equipment, checking people out, running around doing things. The other one working literally just stood around and talked and that was all he was doing. That younger man was amazing!! 20 out or 10 he was the best! I think his name was Jackson and he was the best employee you could ask for! I hope you do right by that kid!James N.
Never received an email or text from customer service telling me where to pick up trailer and if I was approved for my request. I called and was told the happy news by "Olga" bless her heart, who gave me all the details and a location that was close by where I could pick up the trailer. Olga also texted me all of the information that she gave me over the phone. The two customer service reps at the U-Haul east Hickman location in Waukee, Iowa, were very efficient with getting us hooked up with the trailer and out of there in short order. We were able to drop it off the next morning at the U-Haul in Winner, South Dakota. Your stores made it an easy and low stress experience. Thank you!Anita M.