I didn't have an issue with either pick up or drop off locations. The issue I had with my U-Haul experience was that they were trying to charge me $40 for being 15 min late for my drop off. There should be a grace period of at least an hour. Rude customer service over the phone and way to expensive. Hopefully I'll never have to U-Haul again.
Caleb W.
Wellington Toy Storage LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Wellington, CO 80549
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- 4,5 - Cote moyenne des clients
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The open trailer I reserved was not on site so the agent rented me a smaller enclosed trailer and said I should raise the issue at the drop off location, The drop of location agent wrote up my issue of wrong trailer at pickup location. She said Cuck Trionfera was to contact me. No word from Cuck Trionfera yet
Michael S.I've rented a few times here and he are amazing to work with.
Clayton T.Brian was AWESOME !!!@
Christopher C.Brian was friendly and supportive both on the phone and upon pickup!
Tonya B.