First, this was only a self-check in location. The area is questionable and there was NO internet connection. The instructions were for internet connection only. This is not what I paid for. I feel like I worked for Uhaul as I had to drive a mile back down the street to see if I could get connection at the little Marina store and still could not get connection. I called Uhaul and they stated that since no one was there and i could not get a connection, do i want to drive to a different location. I told her no because i am only allowed a certain mileage and I would have to fill up the LARGE tank again. she stated that she would make a note on my account. My rental was due by 4pm, I turned it in at 9am. I received a text asking about my rental at 6pm asking if i dropped the Uhaul off at the location and what the milage was and gas. This is very frustrating way to do business. I just don't like the process as I was given one location to drop off and then was text a different location the night before i was returning. Lastly, the number for the business location does not work so I could not call them to find out what to do either. I moved from a different state and this drop off was by far the worst.
Delinda McCoy
2 Blessed LLC
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services dans cet établissement :
One-Way and In-Town® Rentals in West Columbia, SC 29170
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