The tires on the car hauler were bald, ended up wit 3 flat tiresDENNIS J.
Moving Truck Rental in West Frankfort, IL at Shelby Oil Co
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
West Frankfort, IL 62896
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 12h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in West Frankfort, IL 62896
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I requested not to get the added insurance and was charged it anyway ScamJAMES P.
Easy as Pie.CINDY F.
Cruise control!!!!!!!!Douglas W.
A+++ helpful and pleasentLexie M.
Mike @ Shelby and Sons was TERRIFIC with a capital letter "T". The vehicle was in excellent condition and he made the rental so easy, simple and worthwhile. As for the online Uhaul application...is horrible! Again, thanks to Mike's top notch customer service. Uhaul's online service app check in a nightmare yet, Mike was extremely knowledgeable, helpful to counter the frustration set forth by Uhaul! Uhaul online service needs to have tested the market prior to the initiation as the frustration are completely passed onto the end user ( the consumer). Highly highly suggest Shelby and Sons , Mike to have a customer service award from uhaul as he is top quality customer service all the way!Rachel T.
Nothing, very pleased with service at ShelbysJohn R.
This location was not open on Saturday for rental, or drop off.Jon W.
No one answered phone when dropped off and was rude when finally got them.Christopher B.
I did not have any issues with the truck itself. My issue was with the mobil check in. It would not accept a photo of the back my of my license. So what was supposed to make it easier did not! I have to go get help to rent the truck. The gas amount was incorrect also. So either the people running it wanted me to put more gas in it or they dont know how to read a gas guage!!Tim C.
Over charged me on miles.and the number of days used also charged me for a larger truck than used.Randy R.
Did not have truck that I had reserved resulting in an extra trip and higher cost on my partCasey G.
Very professional.Liam M.
Stop with the computerized stuff. Some people don't have access to the kind of technology required to do all your keycodes and such. It gets confusing. If there's an after-hours drop box, that should be sufficient. We WILL NOT be charged for an extra day just because we couldn't access the keycode prior to dropoff of key. The key and the unit are there. That should be sufficient.Angela H.
I would NOT recommend the Carrollton, IL office, they made a terrible mess making me regret using UHaul. Thank you very much to these guys, Shelby Oil, for getting it all straightened out.Rhonda S.
n/a Great experience!Mikala W.
The furniture pads were all soak and wet and had leaves on them! We could not use them.NONA R.
Truck wasn't clean,they wasn't ready for me .it took forever to get me checked in.was their at 8:30didn't get truck.until.9:40which I. Didn't.like .I should not have been charged so much .U need to make sure the locations are ready for people to pick up their truck .and charging me more money I had two days suppose to have had unlimited miles .so yes upset bout this rental .Truck was cleaned when returned it .gas was more than it was when I picked it up .Sherry Lynn G.
Next time I'd just like to leave the keys n box and not to do a lot of picture taking .but thank you .Sherry Lynn G.
Great place 1st class to deal with.BRUCE W.
They went out of their way to accommodate us!CHARLES L.
My issue was with UHaul not the location! I booked my truck over a month in advance. Then 2 days before pickup uhaul tries to give me a truck half the size! After calling to get that straightened out they confirm my truck and pickup location. Then the day of pickup I get a message with a completely different pickup location over 30 minutes away when the original location was just 5 minutes away! Way to suck at doing your jobs Uhaul! I will not recommend uhaul to anyone or ever use their service again! If it had not been the day I needed the truck when they changed everything making my move harder then I would have canceled and used another service.Tyler H.
Need to put trailer jack on the trailer to make it easier to hook up to truck!!Gary W.
I was short the blankets. I paid for 12 and only received 8. I asked for a refund but never received it.John P.
another amazing experience at Carbondale UAHUL. all employees were incredibly helpful and friendly. store was neat and orderly.John Michael K.