AC was broken. Told owner of operation and he said he knew but there wasn't anything he could do. The truck drove sideways. We spent alot of money to get poor quality.
HEATHER C.
Moving Truck Rental in Wetumpka, AL at Southeast Storage Wetumpka North
(Concessionnaire U-Haul dans le voisinage)
8416 US Hwy 231
Wetumpka,
AL
36092
Services dans cet établissement :
Pour nous contacter
8416 US Hwy 231Wetumpka, AL 36092
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 8h am à 1h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Wetumpka, AL 36092
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
- Rating:
- 5.0
Quick and easy check in.
Anna S.- Rating:
- 5.0
Jerome was a great help and very nice to work with.
DAVID F.- Rating:
- 3.0
Had to wait for someone to show up and complete the rental paperwork. the person who ultimately came was nice and helpful but not completely skilled in trailer connection process
JOHN J.- Rating:
- 4.0
Nothing to improve. We found blankets left over in the truck. Returned truck with blankets. The online pickup didn't work for us. Luckily, we went early and spoke to the woman in the office who helped us. Even though she seemed as if she didn't want to. She was still super helpful.
BARRY S.- Rating:
- 5.0
More office help/attendants. Gentleman was "swamped"; he was taking care of 5 customers including myself. He managed though, with everyone's patience.
WILLIAM H.- Rating:
- 5.0
The truck was pulling to the right a lot need an alignment overall it was a safe ride moving will choose this company again
ELIZABETH T.- Rating:
- 1.0
Guy never checked my equipment back in. Told me to drop it off and he would send a text. Two days later after no text, I called and the lady helped. She was great. Original guy was too busy eating his lunch to care about assisting or doing his job
CHRISTOPHER B.- Rating:
- 5.0
Lower price
GARRY W.- Rating:
- 5.0
Siri friendly staff and helpful
Sherri L.- Rating:
- 5.0
Attendant was friendly and very helpful.
MICHAEL H.- Rating:
- 5.0
All is good
randy C.- Rating:
- 5.0
Was easy to rent and also return. The truck was in great condition no problems. Would rent from there again.
Chris P.- Rating:
- 5.0
Shannon was wonderful in getting me a truck when and where I needed it. She got me through the registration process quickly and I was on my way! She was also very friendly and helpful. I would recommend this location to anyone.
Angela J.- Rating:
- 5.0
Easy pick up online/
Samantha K.- Rating:
- 3.0
I received a text message at 4:00 p.m., the evening prior to the move advising that I was to pick up the truck at a different location that what was confirmed originally. First, it was a good thing I happen to look at my text befor driving to the wrong location. Also, this location was 20 miles away from the location I requested, and confirmed by U-Haul (a 40 miles round trip). This caused a great deal of unneccessary strees and at .99 cents per mile it would have added $40 additional dollars to my rental. By calling U-haul I was able to get the location corrected but it took time, adding frustration to the move, and all of it could have been been avoided. Also, I was charged a "$14 SafeMove" charge for insurance that I did not request. I have ample of coverage and did not need this additional fee. I have requested a refund and conformation if the refund. Poor conformation and communication on U-Haul's part. I
carla D.- Rating:
- 5.0
All went perfect. Excellent customer service!
BRENT K.- Rating:
- 5.0
Had trouble trying to check the vehicle in after hours, tried on two different phones but was unable to complete that but everything else was fine
Heather W.- Rating:
- 5.0
Shannon was so helpfull during this first time rental of a u-Haul truck she explained everything to us, no surprise charges or fees. The equipment was clean and mechanically great. I highly recommend this branch of u-haul (Southeast Storage Wetumpka) 8416 Hwy 231
Deborah B.- Rating:
- 5.0
Easy checkout and turn in- I will definitely recommend to friends
KENNETH T.- Rating:
- 4.0
I contacted the location a few days prior to needing a truck. I asked for the smaller truck but was told the only one available was a 24 footer. We arrived. There were two 24 foot trucks and two of the smaller box trucks. I asked about the two smaller trucks and was told they were rented. When I arrived later that afternoon, both smaller trucks were still sitting in the same place. Of the two 24 foot trucks, we were given the older truck. The truck operated fine, but the a/c would only work intermittently. We were glad to have the truck to move our daughter into her new apartment, but it would have been much nicer if we were permitted to have a smaller truck and nicer if we would have been given the newer 24 footer. All in all, the staff was very nice and helpful. The truck was clean and was certainly functional. We would recommend them and would use them again.
Ben L.- Rating:
- 5.0
The air conditioner in the trunk was broken and it is the middle of the summer. I ended up with a terrible migraine from being overly hot. I don't know if I will ever use uhaul again because of this.
JASON S.- Rating:
- 2.0
Steering wheel had almost an inch of play in it. Made it hard to keep on the road, brakes were subpar and I had to stand on the pedal to get it stopped.
Kelly R.- Rating:
- 4.0
It would be nice to have return instructions posted by the key lockbox. This location closes at 1:00pm on Saturdays. Took me a minute to find return instructions on my smart phone.
Sharon B.- Rating:
- 5.0
The equipment and service at the location were great. My only complaint is your website says I get to pick both pick-up and drop off locations. I made my reservation weeks in advance to pick up from a site just down the street, but the day before I'm notified my pick-up location has changed. I now had to pick the truck up from some location north of the city, and the auto trailer from a location 50 miles south of the city. Suddenly three hours of driving are added to a day I scheduled for loading. Huge inconvenience. More heads up for planning purposes would be great.
kurt S.