Typical U-Haul I booked way ahead to have a truck in Grande Prairie to move and they didn't. Made me miss a day of work to drive to Whitecourt to pick one up 2 1/2 hours both ways. Ended up having to add a car hauler to get both vehicles back to Grande Prairie and decided to keep it for the move to save on fuel since I had to already drive to Whitecourt and back. The lady at the location was very nice. No debit or credit card machine on site. Little experience on trailer hook up just handed me the paper with instructions.
KLYE MUNROE
Whitecourt Corporation
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Whitecourt, AB T7S0B8
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Reserved a 15 foot moving truck, day before move was contacted that no trucks were available? Was advised there was a 20 foot truck 300 kms away but I would have to get it myself. Was told for my inconvenience I was given an extra 300 kms and an extra day. Which only covered the extra mileage I had to drive the truck 300 kms to the city I actually had a reservation for and the extra day was required to pick it up so I could get it there to use. Compensating someone for not having a truck available that was reserved and having to pick up the truck in a different location was disappointing . The persons I had dealt with were polite but I felt this wasn't the first time as they're answered were well scripted. The truck had 700000 miles and a smashed driver side mirror.
Garry LotoskiYou need to improve your truck head light its hard to drive during night time. You need to change bright white head light. Or LED head light for safety reason.
Bing CasueEverything perfect and so convenient!
Mykyta VinnykovThe pick up was great no issues there.
Rossano Hislop