She wasn't helpful and wanted me to check it in by myself saying her system was down. It wasn't, just took her a couple minutes. Location looks unkempt and abandoned.
john J.
Sparkling Tech
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Wichita, KS 67220
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I rented a dolly also that we did not get. The person that helped us wouldn't speak loud enough for us to actually hear him. I didn't realize it was a convenience store we were getting it from.
Lavona W.This location was easy to pick up and drop off. It has gas pumps at the location so it was convenient.
Holly S.Truck was filthy in the cab and there was moving equipment left inside the cargo area. Had someone not been honest the equipment could have been taken and no one would have known.
KEIFER U.We rented an auto transport along with a truck. Everything was fine until we hooked up the auto transport and the trailer lights weren't working. The location was helpful and tried to troubleshoot the issue by swapping out the wiring harness between the truck and transport. Ultimately the problem was with the truck's electrical system and had to be diagnosed/fixed at the 1000 13th street location. The truck was loaded, so switching trucks was not a very good option. We had a 2 hour delay, but Denise took excellent care of us, so we're overall satisfied with the experience, but I wonder how many previous renters must have driven with no trailer lights before our rental. To be clear, the locations did their job and did it well, but U-Haul should have a more rigorous quality control system to prevent these issues in the future.
Joseph C.