Called for assistance after having to drive 1.5 hours to pick up a truck and was told to wait by this location for a call back for assistance. No call was ever received to notify me for assistance. Poor customer service. Should not have been required to drive 1.5 hours to pick up truck when I had made a reservation over 2 wks before pick up date because there were zero trucks available within a 60 mile radius. Will NEVER rent a U-Haul again. Would rather pay a moving company for guaranteed vehicle.
Shannon T
Winn Fuel Service Rentals
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Winnfield, LA 71483
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisSince the system didn't notify the pick up location that we were picking up after hours, our pickup was not completed in the technical aspect. We arrived at the destination for drop off and had to call support because they didn't show that we had even picked up the truck. Very frustrating experience and not either of the location's fault. These technical errors are horrible and need to be fixed.
Alexa PWhen reserving online give more instructions how to do pickup at that location
Nina TNo Issues to report. The gentleman In Winnfield La. was very helpful and a pleasure to work with!!
Edgar RTruck should have been checked closer as the wipers quit on me 15 minutes after leaving my previous home and it was during a rain storm. Also the steering wheel was difficult to control as it was tilted when I was driving straight which I believe it to be bad alignment, or worn suspension on the left front side as there was also a squeaking sound on the left front side.
Ashley F