I have never walked in somewhere and been treated like a pariah. This man was rude and unprofessional. He was more worried about folding his clothes then inspecting the trailer. Then going to charge me a cleaning fee when the trailer was brought back in the same condition we got it. Then he has the audacity to call me and be rude again since he charged my card and it didn't work for him. Luckily I have protection on my account or I would have been charged an overdraft fee. Charges should be authorized by the card holder before they are charged. I will not be using uhaul anymore for this reason. I would never recommend this location to anyone.
Location de camion de déménagement à Winooski, VT chez Providence Investment Holdings LLC
Déménagement en provenance/direction de Winooski, VT 05404? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au Providence Investment Holdings LLC. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez Providence Investment Holdings LLC
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Winooski, VT.
Location de fourgonnettes et de camionnettes à Winooski, VT
Les fourgonnettes et camionnettes de location U-Haul de Winooski, VT sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Winooski, VT 05404. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
We weren't told that the back needed to be swept out, just our trash removed. The truck we received looked the same as we dropped it off and we were told it was â€œdirtyâ€. They did allow me to sweep it myself rather than pay a $25 fee, but there were maybe 3 leaves in the back and items from previous moves, not ours. He told us when we sign the truck and leave that's what we are also agreeing to, but we were never told to look inside.
The agent was very rude. The location was difficult to maneuver, and the agent yelled at me for parking in the UHAUL parking lot, though the UHAUL truck needed to be parked in a different lot -- this information was not marked and not explained. This type of treatment, happening from my second experience with UHAUL, makes me not want to use UHAUL ever again, nor will I recommend UHAUL.
We didn't anyone to help us out. we just drop off the truck.
Great experience. Nothing to improve.
I was routed to this location by the UHaul call center. The person at the location (without a mask!) refused to accept the truck, started shouting at me, and did not want to hear what I had to say. Extremely unpleasant experience! Then I see $45 of unnecessary fees - after hours?!? I dropped it off at 8:40am before my 8:45am scheduled return. Cleaning fee?! The inside and cabin were as clean as I had found it.
First truck was boxed in. Waited on hold on 3 different phones for more than 40 minutes each to speak with someone. She kindly had us move our pickup location, and due to the delay I had to extend my reservation a day.
We cleaned the open trailer and he charged us staying it was dirty, even though it wasn't. Also poor signage.
Excellent customer service. Very professional and informative. There are no improvements required.
the man refused to give me his name. He wasn't wearing a mask even though Vermont law required him to do so while inside and he leisurely put on his mask as I approached him. He refused to sign anything confirming i had returned the truck and he wouldn't let me come out with him during the inspection. He was rude and testy.
Worse experience ever will never be getting a truck from them again
This guy needs some customer service skills.
don't tell customers the truck yo ordered would be ready at the Noyes location to find that it wasn't there inconveniencing me and my ride to have to go to another location (Winooski). Also, inform people that supplies are only available at the Riverside Drive location so I had to travel to yet a third location to pick up boxes!! This experience cost me approximately two and a half additional hours!!! Not a good first experience with UHaul. Perhaps my last.
The convenience of being able to pick up a truck on a Sunday afternoon was awesome. On the other hand, it was the only truck there. The employee acted as if he was letting me borrow his most prized possession. I don't know if he generally deals with idiots or not, given the location I would not be surprised. But this guy BERATED me before and after about the cleanliness of the truck, as if I gave him the indication I was a dirty person. We moved a new couch with it, still in the wrapping. Overall the service was handy but your boy could stand to learn a lesson or 10 in customer service.
The man I spoke with on the phone at the location was borderline rude and lecturing. The truck served its purpose well.
Best uhaul service in Vermont. Closest location to the interstate and plenty of parking. Dog friendly. This is the ideal uhaul experience. Kudos
Hard to locate.
Better sign for entrance.
Make the online check in process clearer. I did not know I should submit my photos of my ID and headshot early.
Online check-in took a long time (hours) to send text messages with necessary codes, eventually had to go to counter to get keys. Codes arrived via text while I was already loading! This was NOT the fault of the location.
There was an issue with the U-Haul application on the tablet where the final acceptance button on the payment screen loaded partially off screen so we weren't unable to proceed past that point.
The owner is very rude and I was disrespected by this man that ran it. I will never rent u-Haul again because of this experience
$19.95/day....what a joke! It cost me $61.85 for 5 hrs., 29 miles....truth in advertising might be a principal you look into!
The person who rented me the U-haul was rude to me when I picked it up and dropped it off. When I dropped the truck off he told me he almost towed my car that was parked in his parking lot and said, â€œpeople normally park at Winooski school.â€ I asked him why he didn't mention this to me when I picked up the truck and he said â€œI don't know, you just walked in.â€ Parking spots were labeled for customer use, and as a customer buying a truck from this man I did not appreciate being treated that way. I dropped the truck off 4 hours earlier than I said, with a full tank of gas, truck empty, there was very minimal shreds of grass in the back, which he instructed us to sweep in front of him so we did not get a cleaning fee. Overall very dissatisfied with the customer service and how I was treated as a responsible U haul customer. I will never recommend or rent a truck from this location again.