Took over an hour to get the rental picked up. The person behind the counter had no idea what she was doing, kept taking personal calls and responding to text messages. Made several errors on the contract. Same issue upon return except with the added bonus of an extremely rude individual behind the counter. Called UHaul to try to straighten out the issues, which included being charged for equipment I did not receive as well as an overcharge for mileage. Still waiting on a resolution….. I was promised a call back which I have not yet received.
MICHELLE W
Southside Mini Mart
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Woodstock, ON N4S1Y1
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 3,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
The truck was not clean, we had to sweep out the back as there was debris and garbage in it. There were shoes from the last person under the seat. The doors weren't locked. My initial pickup location was changed but I was not advised, so I initially went to the wrong location. I chose it because I needed a later pickup time so I picked one that was open late. I got a text saying i would have to do self-pickup using the lockbox. But when I got there the store was open and the directions on the app told me to go inside. I went in and he said it was a different location I had to go to, which was closing. My pickup time was 8:30pm and I arrived at 8:33pm after I went to the wrong location. I went in where I was yelled at by the clerk for 'being late'. He had the key so I would not have been able to do the pickup on my own, even though that's what I was supposed to do. I wasn't given a code for a lock box, nor was the key in the lock box. He told me he would have left if the other store hadn't called him.
JENNIFER LGuy at the counter was very knowledgeable and helpful. Would recommend.
Matthew ECredits on rentals should be applied at location. Still waiting for charge to be corrected
Rebecca REverything went smooth & easy…..
Yudhveer S