False billing, false contract creation. No vehicle inspection upon return. Very dismissive.Joseph F.
Moving Truck Rental in Woodstock, ON at J&P Variety 2
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Woodstock, ON N4S3V9
Services dans cet établissement :
- Lun - ven : 8h am à 7h pm
- Sam : 8h30 am à 7h pm
- Dim : 9h am à 5h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Woodstock, ON N4S3V9
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3 Average Customer Rating
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If you are booking a truck from this location be prepared to leave your own car at home or have somebody drop you off. They will not allow you yo park your vehicle at their premises stating the reason that its not safe to park. Make it safe, for a better business, why put customers in trouble?SHERWIN P.
My fiance and I were disappointed with our service. We made a reservation about a month prior to pickup a 20 foot truck in Cambridge for our moving day, which is where we were living at the time. The day before moving day, we get notified that our truck was not available anywhere in Cambridge and the nearest one was located in Woodstock, which is where we were moving to actually. We said that we needed to pickup in Cambridge, but there was nothing else near us available, so we had no choice but to drive all the way out to Woodstock first, just to pickup the truck, drive it back to Cambridge, then drive back to Woodstock. Also while we were on our way that morning to Woodstock to get the truck, we get another call informing us that the 20 foot truck we requested was not gonna be ready, and all they had was only a 15 foot truck! So now we're stuck with a smaller truck that didn't hold all our large items sadly. But we knew that if we were to take a second trip to move more stuff, we'd easily be charged another $100 for mileage. So we ended up having a family member help us move the rest of our large items with his pickup truck. Our moving experience could of been better.KAREN R.
Worst customer service. Charged me $30 extra than they promised. Not really recommended to anyone.DIL KUMAR C.
make sure the contactless pickup works so customers don't have to go inside where a guy isn't wearing a mask...TIRA T.
The man was very rude and told us the exact opposite of what your other employee told us. I feel scammed, will never rent from uhaul again if this doesn't get addressed. I have no contact number for someone in a management roll as it appears you have new phone numbers every week.Philip J.
The vehicle had chocolate on the cup holder and someone left sunglasses in it.MICHAEL L.
Would have scored higher but I did not receive the furniture dolly I requested, but got charged for it.Adam D.
I want comfortable with them taking pictures of my DL and Credit card with a cell phone. What is being stored for potential illegal use, I have no idea. Other then that all good.CHRISTOPHERS D.
Passenger side wiper was broke. A used water bottle left in truck. So obviously not cleaned. Windshield tape was on and windshield rattled while driving. I clearly told the store I did not want insurance and they tried charging me for it. The store owner argued with me about this. Very poor customer service.Shari B.
customer service was not at the corehitendra M.
good servicekamal J.
really helpful staffFREDERICKA H.
Personable and helpful folks.GERALDB H.
I reserved a U-Haul at Westmount in Woodstock and when I want to pick it up it was not there. I had to travel around Woodstock find to find a truck. JP variety did not have what I needed. I had to rent a pickup truck and make more tripsDANIELKENNETH D W.
The staff were late, the location is rundown and dirty. It is on a weird traffic corner which made it difficult to manoeuvre a large vehicle.JOANM K.
Cabs need to be disinfected before rentals, I felt like I needed to shower in sanitizer after climbing in, steering wheel, door handle, interior door pull were all sticky. There was no trash or anything in the cab, but nothing had been CLEANED in quite a while, not acceptable during a pandemic. Also, the furniture blankets that I reserved were no available to me as the dealer had zero on hand.ALANS C.
I have a conflict with what was charged on my bill and sent an email in and yet to see any response. I was not given a bill when I returned the U-Haul. I received a bill by email only and there's a conflictWILLIAMD B.
Super easy drop off.Richard L.
The counter employess did not wear MASKS!!!- which I have reported to the police and upon my return of the vehicle a female- employee - who told me to "GO PARK THE TRUCK ( no please , no could your very demanding" in another space AND " Was SITTING on the check in counter!! and had 2 female friends - UNMASKED- socializing in very close proximity to each other on chairs behind the counter - a male counter person- intervened finally( he had checked me in upon pickup of the vehicle)_ I have overfilled the truck with gas asked for a credit - they told me " Not our problem- Contact UHaul!! I have contacted the local authorities- I have rented from your firm many times- but never AGAIN! - The POLICE department will be visiting the site and the Local Government Health Department- to invoke the "COVID-19" Fining and CLOSURE of their firm. I would like a telephone call to my cell- The retailer is TJ Variety- 232 Norwich Ave. Woodstock ON Canada- I require a call- you should have all information and how I get the credit owed to me. NEVER and I mean NEVER have I had a problem of this MAGNITUDE with my UHAUL Rentals. Kathi Foley, Woodstock ON, CanadaKATHERINEE F.
We ordered blankets and a dolly they didn't have any. On the haul site it said pick up at 8 but store didn't open until 9.DAVIDW B.
The rental was over priced especially when I was charged for extra kilometres... 19.99$ is bullshit...JEAN CLAUDE H.
I am absolutely disappointed in my experience with Uhaul. This experience with your company took an already difficult situation and made it worse. The incompetence and poor customer service relations at both the Stratford and Woodstock locations were unacceptable, and the scheduling of a vehicle was outrageous. I am not being compensated enough for my unsatisfaction with this whole experience. It disgusts me, and I would not recommend using Uhaul at all.PAULR N.
I must say, the communication for confirmation exceeded my expectations. The information was related very quickly, and everything g ran very smoothly! Thank you!Robert T.
My problem isn't so much this specific location it's the fact I had rented a truck for yesterday (Saturday) and even called and confirmed it Thursday and everything was all set. Then Friday afternoon I get a phone call stating there is no truck available for me and if I can travel to Ingersoll to pick up a truck Saturday morning. I said yes that is fine it was all confirmed AGAIN then in the next half hour I get another call from Ingersoll saying that they don't have a truck available for Saturday. So I call U-Haul again and ask if there is anything available, there was one we could use that day (Friday) from 630-1030 (it was already after 5 at this point) needless to say it was a horrible experience and I know my family and friends wouldn't recommend at all either.AMBERMARIE E.