I was upset that a 20 $check in fee was applied to my charges? It would've been nice for someone to have shared this with me prior to departure, I could have easily returned anytime in order to avoid this fee. Overall, service was excellent daChristian B.
Moving Truck Rental in Yuba City, CA at U-Haul of Yuba City
Pour nous contacter
Yuba City, CA 95993
(Next to Meek's lumber yard and 76/Circle k gas station on hwy 20)
Services dans cet établissement :
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Yuba City, CA 95993
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Inside of truck needed more cleaning. Pet hair all over inside of truck. Windshield was filthy and wiper blades in poor condition. Also the self check-in uhaul app malfunctioned multiple times and had to have the agent come out to complete the process.Jim D.
The staff here is very professional and friendly . I rent from this location because they are exceptional. Also shout to Angel for service & courtesy. Thank you again . :-DDonna C.
The windshield was filthy when we picked up the truck. This is the first opportunity to report this to anyone as the app assumed there were no problems to report. We returned the truck having taken it to a carwash to wash the debris out of the back. There were no drain holes in the floor and with the floor sloped to the front there wasn't a way to make sure it was cleaned as well as we would have liked. We returned the truck after hours and there was no one there to report the condition of the windshield to. I reported the truck as needing cleaning upon returning the truck. I was charged $25 for cleaning. I was not offered any compensation for returning it with much more gas than I picked it up with, eventhough it is documented before and after use. Lastly, the app would not let me take the requested pictures within the app. I kept having to switch out of the app to take each pickture and switch back. The problem this created was extremely frustrating as I had to start over each time it asked for a new set of pictures. Then at one point it began complaing that the pictures were too old. That problem alone made a simple process take over an hour. Had we been aware of the time consuming issue with the app and inability to use a standard carwash to clean the back, we would have planned for these and not had to extend our use for a second day. It cost us nearly and extra $100 for problems we either did not create or were not informed that a standard carwash would not work for our truck. We made no provision to bring a broom as a result. Also, the frustration with the app was such a distraction that I ended up leaving my wallet inside the truck and had to pick it up the next day.Michael W.
Need to be more clear on how to turn in a vehicle for people who don't come there everyday. I thought I had to go into the store to turn in the Keys and even though there were people out there from U-Haul they didn't let anybody know that it was just strictly a drive-through check in.Russell S.
The app interface is terrible, as is the customer service via chat. Thank goodness for the employees in this location. They were the heroes of the day, for sure.Kelly K.
You are doing a great job !!!!!Eloisa R.
This location is a very good place to get whatever you need for your move and the guys are always courteous and professional.Christopher L.
Very happy with the service we received in the Yuba City store. The Manager was very helpful . "Angel" helped me several times, as well. We rented a truck 3 times to make a one way move.Warren L.
Quit telling lies to your customer base.Michael B.
Customer service rep I spoke with when I was trying extend a day was rude as hell. She should not be dealing with customers.Michael P.
truck blew out a tire and we ended up having to get two tires changes, we were late to a hotel that we could not get refunded for, so had to pay for 3 more hotel rooms, and uhaul doesnt want to reimburse us for this.Curtis W.
The Assistant Manager Austin, was very helpful and got us a truck set up when our trailer was not available. Very professional and helpful.Barbara B.
Fast and efficient check in.EDWARD R.
I haul team in Yuba city very hard working so nice crowGurjant S.
All the staff here is genuinely friendly & helpful. There are 3 locations closer to my home but I come to this location because of the great staff & service.Jea T.
The bed of the truck, was a little wet, and also dirty. Our than that, it was great.Blake P.
They were short handed and it did take alittle to long to get my truck. Other than that the service was good.Francisco J.
Customer service representatives can be more respectful, helpful, and reasonable with customers.Porscha B.
I got charged twice......i will never rent from uhaul again....not the first time this has happenedDawn D.
The trailor was rather old but functionalBradford F.
Great service using the app. Only hiccup was needing to go back inside because an error with the uploading of the contract.Luis G.
The guy who helped me was awesome from start to finish, even the tech the next day. Thanks.David D.
I use their service often. Would recommend them to anyoneDouglas C.
Only one person at register took a long time. Mobile check in was a waste of time. Turning in the truck the lady was extremely rude and not helpfulChristopher T.