Andy did a great job of dropping off the U-box. He was responsive to my needs regarding when and where to leave the U-Boxes. Madison dropped off the U-Boxes. Her service was delivered perfectly. Kudos to Madison
ROBERT V
U-Box Portable Storage and Moving Containers in Buchanan, NY at AGI Supply Inc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
U-Box Portable Storage and Moving Containers in Buchanan, NY 10511
Les conteneurs U-Box sont une manière pratique, flexible et sûre de déménager et d'entreposer vos affaires. Que vous déménagiez à l’autre bout de la ville ou du pays, les conteneurs d’entreposage portatifs sont la solution idéale. Nous pouvons les livrer à votre porte pour que vous puissiez prendre votre temps pour charger vos biens. Si vous avez besoin d’entreposer vos conteneurs pendant que vous mettez en scène votre maison, ou que vous attendez de signer le contrat de votre nouveau chez vous, vous pouvez être certain que vos biens sont en sécurité dans l’un de nos nombreux établissements de U-Haul quartier. Nous pouvons vous les livrer à votre nouvelle adresse quand vous êtes prêts ou nous pouvons les entreposer aussi longtemps que nécessaire. Vous ne déménagez pas? Vous pouvez garder votre conteneur sur votre propriété aussi longtemps que nécessaire, que ce soit pour des travaux ou pour vider votre garage ou sous-sol.
Un conteneur U-Box peut contenir jusqu'à une pièce et demie de biens de maison. Si ça rentre dans votre maison, ça rentre dans un U-Box -.
- Dimensions internes :
- 95 po X 56 po X 83,5 po (L x l x H)
- Capacité :
- 257 pi cu
- Poids :
- Jusqu'à 2,00 lb
Conseil de déménagement : Si vous n’êtes pas certain de pouvoir mettre toutes vos possessions dans votre U-Box - conteneur, commandez-en plus d’un! Au contraire de nos concurrents, nous ne vous faisons payer que pour ceux que vous utilisez.
Fonctionnement
Mieux encore, en utilisant les conteneurs U-Box® pour un déménagement ou comme solution d’entreposage portable, vous profitez de la flexibilité et du contrôle nécessaires pour planifier un déménagement parfait. Vous pouvez les faire livrer à votre maison ou les entreposer jusqu'à ce que vous sachiez où vous allez. Nous vous offrons l’occasion de tous les planifier.
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Choisissez le nombre de conteneurs dont vous avez besoin. Un conteneur U-Box peut contenir jusqu'à une pièce et demie d'objets de la maison. En cas de doute, commandez un de plus. Nous ne vous le facturerons pas si vous ne l’utilisez pas.
Marchepied 01
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Dites-nous quand vous aurez besoin d'accéder au conteneur. Si vous le faites livrer dans une nouvelle ville, mais que vous n'en avez pas encore besoin, nous pouvons l'entreposer pour vous dans notre entrepôt sécurisé.
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Nous vous livrons les conteneurs et les ramassons lorsque vous êtes prêt. Si vous préférez l’emmener vous-même chez vous, utilisez notre remorque conçue spécialement pour cela ou chargez-le dans un U-Haul à l’établissement de votre quartier.
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Nous entreposerons votre conteneur dans notre entrepôt sécurisé ou bien nous pouvons le livrer n'importe où dans le monde. Vous recevrez de nos nouvelles pendant le transport du conteneur et lorsqu'il arrivera à destination.
Marchepied 04
Autres U-Haul Services
Évaluations des clients
- 5,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
When my boxes arrived one of them was missing all of the locks except mine
kim jThe drop off and pick up had no problem the only problem i had was the wait time on the phone. Also When ordering the u box on line it a little confusing as far as understanding the process of hiring the 3rd party to help pack and unpack need to explain this process on line a little bit better. I followed the recommendation uhaul had for a 3 bedroom house but I should have added an extra one. You do not realize how much stuff you have till you start to pack so when moving start at least 6 month ahead to downsize this will help you later on.
I spoke with Aaron on the phone for several hours on where to ship the UBOX's and when they should be delivered to for unloading. He had some problems with the delivery address but after an hour of troubleshooting we solved the issue. I had a date set for the UBOX delivery to my old address, a pickup date, a delivery to the U-HAUL warehouse near my new address, and a delivery date to my current new address to unpack. When I arrived at my new address I called to find out what time the UBOX's were arriving the following day. I was then told that there was NO home delivery set under my account and that I would have to rent a U-HAUL truck, hire a moving company through U-HAUL, unpack everything in both boxes into the truck, drive THREE MINUTES down the road to my current address and unpack it AGAIN. I was HIGHLY annoyed because I was told that Aaron did not write ANYTHING down in the notes of my profile for a delivery. It was almost as if we had never talked and that he didn't do any part of his job to make things set right. I then had to go in-person to the U-HAUL location where my boxes were (3 minutes away) and explain the entire situation to the worker there. Finally I was able to get my UBOX's that day only to pay an extra $200! That's insane! So I had to pay an extra $200 because Aaron didn't write ANYTHING down that we had spoken about. Highly annoying and dysfunctional.
Adam FThere was damage to my furniture. I filed a claim with UHaul and was denied. I was very disappointed with the damage to my furniture and not getting any reimbursement to attempt to repair the furniture,
JOSEPH VThere's not much more you can do to improve the customer experience here. The staff was extremely helpful and courteous, and even pointed out a local store where I could purchase a lock for my container. Excellent customer service, thank you!
Angel AThe location is n/a since they delivered. The destination delivery was missed. U-Haul had us down for us to unload. The box was delivered to a town nearly 3 hours away. It was supposed to be delivered to the actual site. It was two days late and a fee adjustment was never made. Not a good experience.
Kevin FHorrible experience from beginning to end! And no one cared. Not customer service or the regional office in Middletown, NY. We reserved 3 U boxes and 3 trailers so we could store the boxes on our property. The day of delivery they only had 2 u boxes and 1 trailer! I was on hold with customer service for 1.5 hours to find out that The 3rd box needed to be picked up elsewhere which was completely out of the way. We had movers who were charging by the hour and had No time to clean up uhaul's mistake. If that was inconvenient enough, Now the u boxes needed to be stored in Buchanan, which is exactly what I didn't want. I wanted them on my property for easy access. 3 weeks later we schedule the delivery of the boxes to our house. Customer service adviced that the driver would call to confirm time of delivery the day prior...well I never got the call so I called to make sure my boxes would be delivered. I Spoke to 3 different people who said yes, it would be delivered between 2-3p. 4pm rolls around and no boxes. I called the regional office and after an hour of back and forth they tell me to call the driver to see What her ETA Well when I call the driver- Michelle. When I call Michelle she states she does not have us on her schedule and was off for the day! Her excuse was "no one told me and I don't have a backup driver today" Thanks to uhaul for a nightmare of a move! Next time I will just get a POD container.
massiel pOriginally, I was told that I could have my U-Box delivered to my house. Then, I was told that I could not have my U-Box delivered to my house. I asked if I could pick up the U-Box and transport it to my house. I was told yes. Then, when I called to confirm that I was picking it up the next day, I was told that, no, I couldn't do that. The day the U-Box arrived, I received an e-mail saying I would be contacted to arrange when I could "access" my belongings. That was a Thursday. As of Monday morning, I had received exactly NO contact. I called to arrange for my own pickup, which involved three separate trips, in two cars, 20 minutes each way, to Buchanan, which is not what I was promised would happen. I am grateful that my belongings are now safely in my home, but it was only due to my own dogged pursuit of them and not for any effort put forth by AGI Supply in Buchanan. I would not use this location ever again if I could at all avoid it.
Katie CAndy was great! He showed up early and was great with scheduling.
Caroline B