I had a TERRIBLE experience with U-Haul U-Boxes. Everything was fine until my boxes were about 70 miles from their final destination. Then *multiple* people from U-Haul tried to charge half the cost of what I had already paid to deliver them the rest of the way (for reference, I paid about $3k to have 5 boxes moved from Virginia to Missouri...once the boxes arrived just outside of St. Louis, several U-Haul representatives tried to charge an additional amount ranging from $1200 to $3700 -- NOT an exaggeration -- to have the boxes delivered the last 68 miles. FINALLY, when I told the reps their own website gave me a quote that shows $300 to deliver the boxes, they said they *should* be able to match it. At that point, I was just done. I was frustrated because I had spent many, many hours on the phone trying to call U-Haul and talk to someone (I'd estimate 6-8 hours on the low end, 10-12 hours on the upper end). Altogether, I think I spoke with 6 or 7 different people, without making much headway (at one point, a representative even told me they DON'T deliver them to the city I was moving to despite me entering that city when I reserved the boxes). At the moment, I cannot in good conscience recommend using U-Boxes for a move.
U-Box Portable Storage and Moving Containers in Washington, MO at EZ Storage & Containers LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
U-Box Portable Storage and Moving Containers in Washington, MO 63090
Les conteneurs U-Box sont une manière pratique, flexible et sûre de déménager et d'entreposer vos affaires. Que vous déménagiez à l’autre bout de la ville ou du pays, les conteneurs d’entreposage portatifs sont la solution idéale. Nous pouvons les livrer à votre porte pour que vous puissiez prendre votre temps pour charger vos biens. Si vous avez besoin d’entreposer vos conteneurs pendant que vous mettez en scène votre maison, ou que vous attendez de signer le contrat de votre nouveau chez vous, vous pouvez être certain que vos biens sont en sécurité dans l’un de nos nombreux établissements de U-Haul quartier. Nous pouvons vous les livrer à votre nouvelle adresse quand vous êtes prêts ou nous pouvons les entreposer aussi longtemps que nécessaire. Vous ne déménagez pas? Vous pouvez garder votre conteneur sur votre propriété aussi longtemps que nécessaire, que ce soit pour des travaux ou pour vider votre garage ou sous-sol.
Un conteneur U-Box peut contenir jusqu'à une pièce et demie de biens de maison. Si ça rentre dans votre maison, ça rentre dans un U-Box -.
- Dimensions internes :
- 95 po X 56 po X 83,5 po (L x l x H)
- Capacité :
- 257 pi cu
- Poids :
- Jusqu'à 2,00 lb
Conseil de déménagement : Si vous n’êtes pas certain de pouvoir mettre toutes vos possessions dans votre U-Box - conteneur, commandez-en plus d’un! Au contraire de nos concurrents, nous ne vous faisons payer que pour ceux que vous utilisez.
Fonctionnement
Mieux encore, en utilisant les conteneurs U-Box® pour un déménagement ou comme solution d’entreposage portable, vous profitez de la flexibilité et du contrôle nécessaires pour planifier un déménagement parfait. Vous pouvez les faire livrer à votre maison ou les entreposer jusqu'à ce que vous sachiez où vous allez. Nous vous offrons l’occasion de tous les planifier.
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Choisissez le nombre de conteneurs dont vous avez besoin. Un conteneur U-Box peut contenir jusqu'à une pièce et demie d'objets de la maison. En cas de doute, commandez un de plus. Nous ne vous le facturerons pas si vous ne l’utilisez pas.
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Dites-nous quand vous aurez besoin d'accéder au conteneur. Si vous le faites livrer dans une nouvelle ville, mais que vous n'en avez pas encore besoin, nous pouvons l'entreposer pour vous dans notre entrepôt sécurisé.
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Nous vous livrons les conteneurs et les ramassons lorsque vous êtes prêt. Si vous préférez l’emmener vous-même chez vous, utilisez notre remorque conçue spécialement pour cela ou chargez-le dans un U-Haul à l’établissement de votre quartier.
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Nous entreposerons votre conteneur dans notre entrepôt sécurisé ou bien nous pouvons le livrer n'importe où dans le monde. Vous recevrez de nos nouvelles pendant le transport du conteneur et lorsqu'il arrivera à destination.
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Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
The only good part was the unrelated moving help I hired, Professional Handyman. The drop-off, fine. Size of the pods, fine. The Uhaul assistance when their website and storage facility owner was horrendous. We're they friendly, sure but that didn't solve the 12 calls and over 15 hours I spent on hold and talking to resolve all the issues trying to schedule the delivery. The website is misleading, the price provided to deliver was a lie after I entered my address and paid $3000 for delivery and loading of 2 pods, they were going to charge $109 more until, I got the call from the uhaul rep. She tells me, oh no. We don't deliver to that city 1 hour away from the only option they allowed for storage. It will be another $1,350 if you want us to deliver. So I deside to use an alternate link while on the phone with the first lady, Pamela. She had already cancelled my order and made a new. So I decided to check out the moving help options. There were 2 options, one for $1,023 and one for $5,670. They pick up the pods, dand Unpack for you. So I book the moving help. Pamela applies my moving help after hustling me into needing it with the astronomical price for delivery. I get the order email and the website states its delivering to the storage unit and not my address. I call uhaul, they see the issue, tell me the site is just incorrect and the email is wrong. It also states another $230 is due for storage i had just had deducted from my account. They said, ou yeah, thats just an issue with the site as well. They assure me the order is there and the moving help is attached. Then a day later, low and behold, a second charge for the same month is pending. I call and hold again for the 6th time at this point. Next, I get a call from the storage place. Another Pam. But this one is deceiving and spiteful, so watch out folks. She reminds me, I was supposed to call her directly to book delivery, the movers I hired are all wrong to her order, they aren't going to be able to take 2 trailers at once. (She already knew this somehow but couldn't tell me the reason) Desperately seeking resolution, at her mercy, I as what I need to do. She says, well we can deliver it directly, but not through the Uhaul order online, they can do it for $500 but that's just dropping off the pods, and you'll need to unload them, she said "we'll just do a little shopping and you call us when your ready to have us pick them up". So annoyed and reluctantly, but again under duress because she has my pods, I say ok. So, I cancel my moving help, book with her. She then tells me.. Ohhh well we can't do it until 15 days from the date I needed it. So again.. say ok, but feel i have no choice. I get a call from the moving help next, we see you canceled and just wanted to make sure that wasn't an accident, they "know" the booking site has issues. So I let them know what Pam said at Ez storage in Washington MO. The Professional Handy man rep, Saige assured me, they were an authorized Uhaul delivery service and were authorized to use the double trailer, unlike Pam had said. She also tells me they are available the day I need it. So asked them to call Pam. They do, but she won't speak to them, and I get called back to say I need to call Pam. Jfter talking to Jessica on the Uhaul line, Found that my movers were legit and 2-trailer capable. I call Pam and let her know and she gave me lip but says ok. Another day and I get another odd email from uhaul. My order is scheduled and my next step is to pack my pod?? And the delivery is again back to the city the storage unit is in, not where I live. Movers assure me, they have my order and will be there on the 6th. So with relief I hang up from the 11th call. Day of move, after needing to postpone one day, the moving help was still able to accommodate. They call me when they get to the unit. Pam is denying them the double trailer saying they will need to make 2 trips. I call uhaul after being assured if there are issues to call day of. Uhaul was no help, they say, she is telling them, the truck they have is wrong, (lied about their truck) then, after I call uhaul back to tell them, that's not the truck, she tells them, she doesn't have the manpower to move the pods, they will need to come back another day, another lie as there were other people there. The Moving help was the ONLY saving grace. They told me to forget about it. They will do the 2 trips, no extra charge. Saige says she didn't want me to have to wait more for the stuff, it was only 2 extra hours. I am so grateful for the Professional Handyman!! They were the only positive part of the whole experience.
Cricket M