Everything was fine for me
ROSA Z
Dunwoody Food Mart
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Dunwoody, GA 30338
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 3,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisVery helpful location
Caitlin CThe staff was very helpful!
Jenny MPlease ensure representatives know how pick up and returns work. The lady I spoke with had no idea how to do any of it and kept telling me go to Uhaul.com/share. That website did now explain how to return the truck either. She told me “everyone figures it out I don’t know how they do it” and basically shooed me away to work the gas station counters. I received a key from her with no explanation of where the truck is, how to operate it, or which one it even was. I had to try the key in every 15ft truck on the lot to find it. It was a very stressful experience. I’ve never used U-Haul before and honestly this experience makes me not want to again.
Allison VWhile the equipment was good, the customer service was horrible. I was treated like a 2nd class citizen. She didn't tell me the differences between the two insurance rates. She insinuated that my girlfriend (who was only serving as a secondary contact)had some unpaid charges from a prior rental that had not been satisfied and wouldn't help when I wanted to change secondary contact persons. She insisted that I had to call customer service and have that cleared up although she was not renting the vehicle. When I returned the vehicle, I rwas instructed to just leave the key without anyone inspecting the vehicle . I finally found the website where I could checkout, however I dropped my key in the key deposit box. The cashier did open the box so I could retrieve the key and complete the checkin procedure
douglas m