Truck was a POs.
Damian W
Simko BP
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Saint Louis, MO 63128
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisTerrible customer service. Filthy location. No one there to check out just said to drop the trailer and leave Not a good location to have your U Haul brand with.
Mike sNobody on site. Gas station provided phone numbers that weren’t answered. I had to call U-Haul to chase down the agent. Very slow and irritating experience.
Daniel WIt was never marked as returned. I had to go back and get it done again
Paul DWeird pick up set up where you go into the gas station and are given a number to call. The cab of the truck had wrappers in it and my dad, who was the driver, found a long sleeve men’s shirt and two bottles left in the cab behind the center console and one was filled with urine. It was a Cherry Lime Body Armor bottle, so the liquid is supposed to be red but this was urine colored. The back of the truck had moving blankets left inside. I overall didn’t care about the blankets being left as long as I wouldn’t get charged for them so I made sure I let them know at drop off that they were already there. Just overall underwhelmed with the cleaning of the truck and pick up experience. I reported this to customer service and I was told the area manager Keith White was supposed to call me to follow up and he didn’t. I just received an email from a ‘noreply’ address saying I’ll get a $50 credit on my rental. Uh, I’m not sure a $50 credit and no phone call are a good enough response for having the experience of grabbing a bottle to help clean up only to realize you’ve accidentally picked up a bottle full of urine. If the email from Keith was not from a no reply email I would contact him first with my dissatisfaction before posting but it’s his lack of contacting that has led to this.
Julia P