My trailer sat there for over 3 days before it was checked in. There is no good contact information to get ahold of of the location and when I messaged uhaul they were not very helpful.
Crina K.
Simko BP
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Saint Louis, MO 63128
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Have equipment ready and pre checked for next rental
Joseph D.Conveniently located. Remote drop off was convenient. The key drop box instructions were not consistent with the drop off protocol at that site. Other than that, everything was fine.
Michael M.I booked an appointment for 7 am with the 24/7 mobile service. I arrived at that time and attempted to pick up my reserved vehicle on the app with the 24/7 service only for the app to tell me to return at 9 am when the location opened. I asked an attendant on site to help me and I was told they could do nothing to help me and that I would need to wait until 9 am to get the keys to my reserved vehicle. At 9 I spoke with the proper employee and told him about by struggle getting the truck earlier to which he said I should have used the app to complete a mobile pick up. The experience in all was extremely frustrating and cost me hours of time that I expected to have the service of the truck for. I do not foresee myself ever using U-Haul again in the future.
Brendan S.The pickup experience was “brokenâ€. The app didn't work as you would think. Had to call U-Haul and they were helpful but the delays cost too much time. Simply frustrating. Gas tank was totally empty, the 2 wheel Dolly was missing, I didn't need it but it was missing. The truck was dirty inside but it didn't hurt the move. Drop off worked well.
THOMAS R.