Whats the point of booking a pick up location 2 weeks ahead of time online? They call me and changed the location & pick up time the day before. Very inconvenient. Put our whole moving schedule off by 3 hrs, had to drive an extra 70km in the uhaul on the highway to get to our destination to load up and they changed the pick up time by an hour, from 10am to 11am.
Lisa-Ann M
Waverley Service Centre
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Waverley, ON L0K2E0
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisIn spite of booking weeks ahead, U-Haul did not have the trailer I booked anywhere close to my location. A two hour drive to pick up a trailer is unacceptable. I had to accept a smaller trailer, which made packing difficult. This comment is directed to U-Haul, and not the Pick-Up location. Waverley Service Centre was a joy to deal with.
david sStop auto charging insurance and extras when the customer already said no to them online.
Aaron GVery pleasant customer service at this location
Peter AI used the app beforehand for quick service for pickup and dropoff. Service person told me he had to input info, which took almost an hour. Then on dropoff, overcharged for two days, no resolution at the source, there 1.5 hrs, and I had to call UHaul corporate myself, as field manager wasn't picking up the phone. Will NEVER use a third-party UHaul rental again but go to a proper facility. Extremely disappointed in the whole customer service process.
Denice T