Even with a power outage the service representative was great
Stephen M
Waverley Service Centre
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Waverley, ON L0K2E0
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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The drop off was just at a gas station/store and not a uhaul full location. The person said they were not trained in uhaul operations so we were directed to call a toll free number to confirm return of equipment. He was as helpful as he could be and saw that we returned the trailer undamaged
RICHARD MFriendly but the poor guy could not login to uhaul to do the return. Finally had to call the manager to tell him to have a picture of mileage and gas and then send to him. Longer waiting there just to give keys and picture.
Stephen HI would prefer the pick up nearer my location on Yonge St. MIDLAND ON.
Patrick CThe location was ok, although I had asked on the online order form for pick up/drop off of the rental vehicle in Midland at the Ultramar Gas Station which would have been 14 km closer to where I live. Last time I had rented a U-Haul vehicle it was possible - this time I did not even get a response to my request. But maybe this is U=Haul regulations to decide where customers have to pick up. Unfortunately they experienced internet problems at the location where I had to pick up this time which delayed the whole rental process and all information from my online order had to be put in again with some hick ups. This can happen, but an offer to add the lost minutes to the rental time would have been nice customer service, but I assume this is U-Haul regulations. The rented equipment (dolly, blankets) was not in the rental vehicle, I had to remind personnel - but I supposed it's my responsibility to check that anyways. Other than that everything went smooth and fine. The rental vehicle was in top condition and I would recommend U-Haul, just would hope for less obstacles with the rental process next time.
Gabriele D