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DANIA M | Overall ExperienceSelf Storage Units in Abington, MA, 02351
U-Haul Moving & Storage de Abington
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- 4,0 - Cote moyenne des clients
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Everything in good except going to the desk to ask questions or make changes. NEVER enough help. Should be two people there all of the time. Many times you have to wait cause nobody is there at all. Only part of facility I do not like.
JONATHAN F | First ImpressionsI was out of therec3 days before my time was due i went into the office and notified them in person and they still trying to bill me for late fees....then I tried renting a motorcycle trailer. ..but they couldn't do it in Abington because the system was down.....had to go out of my way to hanover...there system was down too...but they still rented me a trailer...then I couldn't return my trailer to Abington....for some idiotic reason....had to go back to hanover...when I asked why the general manager who refused to identify himself.....hung up on me....very unprofessional
KENDALL W | Overall ExperienceProcess was easy efficient, unit was clean and fairly easy to access.
Ashley W | Online Move InIt was a great time. I left because I am paying for things that I don’t need. Thank you
HUGO E | Overall ExperienceThe unit I rented was partially obstructed by a large pipe and steel beam. I asked if I could switch to a different unit, but apparently no others in that size were available. I asked if I could receive a small discount since a good portion of the space was unusable, but no one ever followed up with me. Also, days after I rented the unit, a red lock was mistakenly placed on the door of my unit, restricting my ability to move additional belongings into my unit. The red lock was placed on the door of my unit for "non-payment", but this was never the case, as I had just moved my things in less than a week prior.
PHILLIP K | Overall ExperienceI went there the day before and told him what two sizes I might be interested in. Said I would be back the next. When I went back the next day I found out the size units I was interested in "they didn't have available". I'm ok with what I got but it would have been nice to know I had to make other choices.
FLORENCE N | First ImpressionsThe staff was friendly and answered all of my questions. The only issue I have is that the space I rented requires me to load and unload using stairs (which I was made aware of) and I think I need to consider moving to a ground level space if possible before I begin storing in the space.
Steven B | First ImpressionsThank you so much for letting me know use the space see you next season
brendan O | Overall ExperienceOn Saturday I went in to see about storing my boat and I felt fine with it but when it came time to do the paperwork and get my access remote for the door no one could figure how to make it work. The person told me to come back on Monday to talk to the manager so I drove by on Sunday and I said I will stop in and that person did not know how to get the remote to work so I get aggravated and I said cancel it.
JAMES A | First ImpressionsDue muy bien gracias
WINSO D | First ImpressionsHeather and Roberto were usually the ones to help me and they both were amazing, kind and helpful. I appreciate them. They deserve a raise and a paid spa day. Very good people. If I ever move back to MA I will use this U-Haul again as long as they are there!
Cynthia C | Overall Experience