Was hoping for a refund from. When I paid our bill 9/25..since we are not using it in October now. All in all everything was great..thank u!!

Great people - good price

The staff at the McArther Drive facility are very polite and helpful.

Went in to obtain a storage bought the storage was told office would close at 5 and I needed a special lock. Went bought the lock and a few of my things and was back maybe 3:20. I unpacked all my things loaded them on the cart and proceed upstairs to my storage. I get to the storage and there is a lock already on it. I was already tired and hot from packing unpacking and walking upstairs to the storage. I made several attempts to call the front off both my personal phones and the call button for someone to answer no one ever did. After five minutes of calling I gave up left my items unattended and walked to the front hoping if I left my car no one would take my things. No employee is to be found I walk back to my car push my stuff on the cart to the door said forget it walked back to the front for a refund and explained the situation. They were okay with giving me a refund but I needed my debit card I walked back to my car packed all of my things drove to the front and was finally given a refund. I hated my experience. If someone buys a storage it’s UHauls place to make sure everything is ready for that person who’s spending money especially if they have to walk up a flight of stairs

The women went out of their way to show us all the details and the price is terrific for the facility!

The staff at this location is the only reason this facility got any stars. The staff was very helpful and friendly. For comparable prices of other storage facilities in the area, you can get much nicer, cleaner, and more secure. This place is in dire need of updating and maintenance.

The sales lady was very nice and helpful.

The staff were super helpful, friendly and accommodating. Great facility

After talking to 5 different people on the phone with u haul I decided to go to the uhaul store on S MacArthur dr.They finally got my order straight..They were very helpful and courteous.

Staff was very helpful and friendly. Storage unit was just what we needed.

Great customer service and very helpful.

The young woman that finalized my rental and such was a perfect professional. She was friendly, knowledgeable, and informative. I am quite satisfied.

Rude, unwilling to accommodate their customers. Took forever to get in touch with.

Nice

Great thank u

A clean, well-lighted place. Employees are friendly and informative.

Everything went very smooth, everyone was very attractive and a pleasure to do business with

This is an excellent location to store your household goods and personal belongings.

Even though staff was very busy, they were very polite and very professional.

Great service, very satisfied!

Weren't clear on the prices for U-Haul truck rental and I ended up paying way more than I should have had to.

Listened to concerns and very understanding.