When I can't get access to my storage. This becomes a huge burden and issue. I paid people to move things inside my storage, and don't know why I unable to get access. My account is not pass due, nor is it time to pay for the next month payment. My access code nor will my card work and no help in site since it's a Sunday and office is now closed.
Lance S | Online Move InSelf Storage Units in Apple Valley, CA, 92308
U-Haul Moving & Storage de Apple Valley
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Hi Tech Self Storage
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(U-Haul Neighborhood Dealer)5.3 miles from this location -
U-Haul Moving & Storage of Victorville
15811 Lorene Dr, Victorville, CA 92395 View Available Units6.8 miles from this location -
Anacapa Storage
15139 Anacapa Rd, Victorville, CA 92392 View Available Units
(U-Haul Neighborhood Dealer)7.4 miles from this location -
U-Haul Moving & Storage at Palmdale Rd
14598 Palmdale Rd, Victorville, CA 92392 View Available Units8.0 miles from this location
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- 4,5 - Cote moyenne des clients
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Andrew did a great job!
Margaret D | First ImpressionsOlivia & staff very nice & helpful.
John L | First ImpressionsVery knowledgeable and helpful
LEONA H | First ImpressionsI moved to California from Cleveland, Ohio we the help of u haul it helped create a pleasant transition and I’m thankful for that
Brezzell H | Overall ExperienceExcellent team and General Manager, friendly and went over and above. Great experience—thank you all.
CASEY B | First ImpressionsThis was one of the WORST UHAUL companies I've ever had to come in contact with. I moved in a few years ago and received tribute service from day one. They CONSTANTLY send emails at early hours in the morning (like 1am) if you are late behind on your bill, like not even during business hours do they address things. If you can avoid coming here please do, don't ever waste your time or money engaging in this particular facility. The service was moderately terrible because there was usually no one around for customer service. Other people had all sorts of disgusting things in their storage unit like I'm pretty sure people were living in there possibly had food too and they have a bug problem in there. They need much better upkeep, staff and maintenance for how much they are installer overpriced. And the STORE MANAGER needs to stop coming into to help customers REEKING of cigarettes and beer. Clean under your nails, look like you've at least showered that day, clean breath and professional demeanor. Be Professional!!! Show up to help your customers!!!! Do. Your. Job!!!! The staff is very incompetent and obviously not trained on their job, it shows with the level of dissatisfaction that is constantly echoed throughout ALL their customers. At least pretend to care about your job!
Vanessa J | Overall ExperienceI wish every business was like the U-haul in Apple Valley. The staff was friendly, well educated about the business. I rented a truck and storage unit. The facility is the very top of the line in storage. It was beautiful, safe secure. I highly reccomend this place as best storage and service.
KRISTIE S | First ImpressionsAlways treated well & great customer service.
Laura B | Overall ExperienceOne of your office staff called me and I was explaining what was going on and she didn't like my answer and hung up on me!!! I was being polite and explaining my situation and she got rude and hung up on me. Not professional at all!!! Your facility was great and beautiful and faculty was great until the woman who called me. If you record the phone calls you should really pull that one up.
Amber L | Overall ExperienceOlivia and her staff is the best!!!
Earnest C | Overall ExperienceThis was the best storage and U-Haul rental I have ever used
ANGELINE H | Overall ExperienceThe entire staff were very helpful. Any questions I can need it everyone had full knowledge and information to assist me. The facility was immaculate.
courtney h | First ImpressionsI ended up canceling my storage unit. I didn't need it because I was robbed at my other storage unit. But uhaul was more than helpful and if I ever need any storage help I will definitely use this place. God bless you and thank you 😊
KATHLEEN M | First ImpressionsU-Haul is genius for utilizing the Kmart facility. Being able to access the garage and having climate control was helpful. Push carts were available to take my belongings from the garage to the storage. All of the staff were helpful. I won't use any other storage here forward
John S | Overall Experience