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Florence T | Overall ExperienceSelf Storage Units in Austintown, OH, 44515
U-Haul Moving & Storage of Austintown
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- 4,0 - Cote moyenne des clients
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Ebony B | Online Move InI reserved a 10x15 unit on line and when I arrived they said it wasn't available. Even though I payed for it on line. They gave me a smaller unit 10x10 outside instead of inside where I wanted it. When I went into look at my other unit. I saw 2 10x15 units with the tags on saying available.
GEORGE P | First ImpressionsRude young man who took my call to cancel. I asked him kf he wanted to know why we left. We left because we could never gain access! Unless we were there durning office hours.
Jennifer D | Overall ExperienceThe gentleman working there during the time we came and during moving out had a very miserable disposition . He really seems to hate his job and hate being there. I'm sure I'm not the only person that noticed it. Someone from you office is welcome to call me. I wouldn't recommend this place to anyone. Thank you
Reggie W | Overall ExperienceThe facilities after hour access was not available for a whole weak. Which made my availability availability to my unit. Not available.
Alysia C | Overall ExperienceUsually 2/4 loading bay doors are broken. Lights in my unit keep going off requiring us to walk about 20 feet to walk around the corner to turn the lights on by that sensor. The discard area had a junky wooden giant gun safe there for over 90 days as well as other trashy items. There is no waste receptacles not even a trash can. People were leaving beds there and there is a sign that says dont leave beds. It was finally clean by January / February. The loading bay floor is always dirty and seems swept weekly at most and is always covered in gritty dirt. On Feb 18 the massive parking lot had a sheet of ice one inch thick. It is Ohio and the roads get salted why not the parking lot? Not enough employees and the store / rental desk were unattended at times and I had to go look for an employee. There is a 94dB screeching deafening alarm when units were opened inside the sales area that ring in storage. Same with bay doors, its warning buzzer is just too loud making you cover your ears. I like the large LED monitors watching and loghing people in and out. Climate control was good, it kept my belonhings between 66 degrees and 82 degrees, I left a monitor in the unit. APD were frequently outside by the bays, I think talking to each other as cars were side by side ftont to back but it us good to see police out there as a deterrent to crime. I never fely "unsafe" out there. Ashley and the other people working there were nice and that was your saving grace. I asked to have my final papereork to be emailed, I did not get that email. Price was reasonable for the 15 x 15 size storage.
Arthur C | Overall ExperienceI would recommend larger flat carts to transport items. There usually are only three available that are small. The point of the place is to move items in and out. If you want keep the small ones maybe bump that up to five. Three flat ones and two of the other kind. Last storage place I rented the carts were large which meant less trips. In turn gets you in and out of there quicker for people who need the space. Other than that the place is great.
Deborah G | Overall ExperienceIf someone has a storage unit and need to rent a trailer for something else or box truck should they get a discount?
ALAN V | Overall ExperienceStaff is vary friendly, helpful and easy to work with
roy m | Overall Experience