Arthur DuLong, the GM of the location, was excellent! He made the sign up process very easy, and did a great job making sure I had all the necessary information. I greatly appreciated his willingness to explain everything and his friendly personality!
John E | Premières impressionsSelf Storage Units in Ayer, MA, 01432
U-Haul Moving & Storage de Ayer
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Suzanne W | Premières impressionsThe General Manager (Arthur Dulong) is an experienced, capable and very knowledgeable person as it relates to this business. U-Haul is lucky to have him in his current role. He may lead your company some day (one can only hope).
Mark R | Expérience généraleHonestly, I chose UHaul because I needed a storage space quickly and as convenient to my home as possible. The facility and staff were fine and friendly. I moved out, though, because after being there just over a year, there were at least two rises in the monthly fee. Perhaps storage places intend for customers to be short term, but for those who plan long-term - it's not favorable to continually be asked to pay more for the same space. Thank you, regardless.
JulieAnn G | Expérience généraleVery helpful staff. Had some great moving tips!!! Thanks!
WILLIAM S | Expérience généraleThank you Arthur!
Sarah B | Expérience généraleGive Bryant a Raise 😁. He is very professional and attentive to the issues and concerns of the customers. He went well beyond being helpful and treated me with the utmost respect anytime I was at the storage facility.
MICHAEL G | Expérience généraleTotally great experience. Arthur, the manager, is excellent. From the moment I arrived I could tell that he ran a good shop and truly cared about his customers. I definitely will be doing more business here in the future.
Joseph M | Premières impressionsBy far and away, Ayer storage on Fitchburg rd. Had the most genial staff I have ever worked with. I think it stems from the site manager who cares about all customers.
Jeffrey R | Expérience généraleGreat customer service
William D | Premières impressionsThe general manager
Sarah B | Premières impressionsWill use again this coming fall
David R | Expérience généraleArthur is your greatest asset. I have enjoyed UHaul but I might have left on a few occasions if not for Arthur, because he helped me that much! He was there on site for me every single time and if ever I would panic, he would help me to gather my thoughts. He's professional, kind and just a rock star kind of person. He truly is the backbone of that location. I believe I was there 10 years and witnessed him in good times and in bad, and he always kept a great demeanor and character and he is just such an asset to your company. He is the lighthouse!!! I wish him and the entire company ongoing success.I love Uhaul!!! Any day, and in any way I would recommend Uhaul to anyone. Mostly because of Arthur. Thank you for everything. I know I'll be back. -.
Lisa M | Expérience générale