The facility was totally sufficient for us to store a couch for two weeks. The staff was friendly and helpful.
Alicia L | Expérience généraleSelf Storage Units in Bellwood, IL, 60104
U-Haul Moving & Storage de Bellwood
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- 4,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisEntryway and exit, can be dangerous! Person quit the day I had to have my uniform for work next day.
ROBERT G | Expérience généraleI had the most supportive experience from Arianna each of the several times I called. She knew exactly what to do to make my rental the best. I am beyond pleased! She was awesome and patient like no other place. She was supportive and made so many recommendations to accommodate my complicated situation. I worked with her several times and she was above expectations each time. She’s a gem! I would rent there again just to have her assistance. Never any pressure, just options. Very good rental place and good customer service overall from all the workers.
evelyn m | Premières impressionsWill they ever have 24 hour access
MICHELLE A | Premières impressionsEverything is good
JAMES M | Expérience généraleCustomer service poor, staff rude violent and disrespectful
Demetrious K | Déménagement en ligneI will use Uhaul again, it was very convenient for me. In the future, could you put lights on the lockers. Thank you.
darryl g | Premières impressionsn/a
Johnny H | Expérience généraleLarry Graham was super helpful and very kind. He made our move in and move out days seamless and easy and brought tons of positive energy. This facility has multiple units of different sizes, we were able to pull our truck by the door for loading and unloading, and we had access to two full size carts for moving both times. Thank you, Larry!
CARA L | Expérience généraleTJ was very helpful as we moved into our unit!
CARA L | Premières impressionsThey have been wonderful to work with and appreciate the ease of access.
laura h | Expérience généraleMoved my things in 2/26/2023 at 3:45 pm, The staff (who I never got her name), a lady who “working” this particular day, I saw sleeping in a rental vehicle when I arrived. Went inside the lobby and wasn’t greeted by anyone, called the store while I was inside and still no one showed up. When the lady (who was sleeping) finally woke, she was grumpy and told me the store was closing at 4pm, the sign on door said 5pm close on Sunday. The storage unit & locks were dilapidated and not very clean. I’m worried about my storage items being kept cleaned & pest free. All in all the experience at this location was not well received and after I get my things out, I’ll avoid this location at all cost and advise others do the same. 0/5 stars if possible.
Quentin G | Premières impressionsCustomer Service rep had an attitude, she wasn’t friendly and she forgot to close out my auto transport trailer which could have cost me more money had I not checked my account.
Kianna J | Premières impressions