My only complaint was upon move-out. I vacated my unit 3 weeks early and made sure to go into the office both before & after the unit was cleared to explain my intent. Yet, 3 weeks later, I still received a billing reminder. I had to call the office multiple times to get ahold of someone - when I did, they had no record that I'd cleared my unit. Although the matter was resolved, it was frustrating.

Very happy with your Service

Jovanni Mercado went out of his way to be helpful. Any time I went in all the staff were professional and friendly any way needed. I would highly recommend Cedarbrook for uhual rental amd as a storage facility.

Customer service advisor staff was great and very helpful.

I also contracted to rent a cargo trailer through that facility. Your staff was polite, knowledgeable, and super helpful. Could not have asked for better service! Thank you.

The gate for the drive up storage needs to be fixed. Other than that, Ivan was 5 stars.

Govanni and Ivan were super helpful. Couldn't ask for better service

Staff very friendly and helped me whenever I had a problem

The only issue I had was some damage from mice. I think more could be done to control rodents. Overall a positive experience. Would use this facility again.

I had an issue with mice in my unit.

The staff at U-Haul of Cedarbrook were all incredibly professional, polite, and knowledgeable. The facility was clean and well maintained.

Things at Cedar Brook have improved a great deal under Jovani Mercado. It also helps a great deal having the new service center. I would recommend to anyone.

Jiovani was Great answered all our questions he was friendly and professional will recommend him to everyone who needs the service thanks for a great experience

Facility is clean and maintained well.

Daniel was very helpful.

You should maintain the rates on a yearly basis

Was well pleased with your service

best ever.