Good facilities, vehicle and customer service, thanks.

Staff were extremely helpful and super friendly. Every staff member was understanding and willing to be flexible with our situation. Thanks!

Every person I interacted with was kind and helpful. Thank you for your help this past year and a half. I learned that it is simpler to store items on ground level, instead of up steep stairs!

We had only used the storage for a couple months, but it was great! Temp control was perfect, everything was accessable, and there was an employee there every time cleaning! She was also at the ready to help or answer any questions. Thanks so much for a great storage experience! Good job!

The staff is amazing, helpful and friendly.

Every Uhaul employee I encountered was very helpful. The indoor storage facility was immaculately clean and I felt very safe while using it (which has not always been the case with storage i’ve used).

There was only one minor issue and that was that the unit itself was pitch black. Since it was part of your own grading criteria I feel the need to mention it. The only way to see anything in the unit was with a flashlight.

Kristen and her staff were so very helpful, prompt, and flexible. Made our move so easy!!!

Charged me 3 times on move in when 1st month was supposed to be free! Took forever to credit my account. Mistake by employee was only credited twice! Had to dispute with bank. Continued renting with them for over 2 years. Never heard of any issue. Made me pay for the employees mistake that was disputed by bank at move out. Terrible company. No one was helpful in remedying this. Corporate blamed on Boise, Boise blamed on Corporate. No accountability!

I've used this place multiple times. Great place to store my records as it's heated.

All my experiences with U Haul have been positive. Quality products, good inventory, good advice. Storage was a service I did not know about until I needed it. Helped me out big time for a reasonable price.

Kristin is so professional and really knows what she is doing, customer service! I felt confident leaving my home under her care.

We had problems with our truck, the windshield wipers didn't work, and the gear shift was off. Also, it took 4 1/2 hours between three of us trying to reach U Haul by phone, when we were on the 890-mile drive. U Haul compensated by giving us one more free rent on one of the storage units, and gave us $120 coupon to put towards the other one. The staff at the office were great and very helpful!

Wish customers could have access 24/7 but I understand.