very disappointed. I called to cancel 3 times and they kept charging my bank account!!
Aaron R | Overall ExperienceSelf Storage Units in Canton, NY, 13617
U-Haul Moving & Storage de Canton
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6100 St. Lawrence Center, Massena, NY 13662 View Available Units27.1 miles from this location -
U-Haul Moving & Storage of Seaway Valley
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Route 30 Self Storage
15061 State Rte 30, Malone, NY 12953 View Available Units44.8 miles from this location -
Hawthorne Self Storage
631 Somme Street, Gloucester, ON K1G6Y7 View Available Units51.4 miles from this location
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- 4,5 - Cote moyenne des clients
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Had a very good experience. If I needed help, they were always there willing to solve the problem. When you entered the office, you were always greeted. Thanks for my time at uhaul.
Betty o | Overall ExperienceInitially contacted about August floods in Canton. Was told that I would be contacted after insurance company and headquarters representitive cut unit locks to access damage. I was never contacted and when we showed up to move stuff out of storage for the start of the SLU school year, the units had not been opened. We have damaged items. We were told that we would be receiving claim forms via email. We never received them. All in all, this has been an horrible experience that UHaul is not working to resolve.
Nicole R | Overall ExperienceFantastic facility and customer service. Highly recommended and thanks very much to a great team!
John K | Overall ExperienceI experienced nothing but outstanding service This was a great facility to work with everyone here went above and beyond Definitely would recommend this service
Robert V | Overall ExperienceI will place items in storage next year also.
Latoya F | Overall ExperienceMatt I believe is manager there. What a pleasure dealing with him! Very knowledgeable, personable!!!
Steve C | Overall ExperienceMy storage had been there since 2021 and my boxes and stuff was clean seasonal cared for at all times never did I have any trouble with U-haul always good to me even getting my stuff from one state to the other everyone one was so nice and wonderful to me
kathleen l | Overall ExperienceI like u haul
Penny V | First ImpressionsThere was a roof / ceiling leak in my unit # 2331 that was not noticed until I was removing the belongings on 6/1. Two mattresses were significantly stained and were disposed of. My leather couch and one chair was also damaged by by the water leak. The couch and chair were higher end furnishings and were in like new condition when placed into storage. Manager explained to me that I had no insurance so Uhaul would not cover same. Seems odd to me that I would need to buy insurance for Uhaul's building issue.
bob k | Overall ExperienceVery accommodating and polite person who helped us with what we needed.
Kathleen C | First ImpressionsGreat service. Very patient and helpful.
Tony K | First ImpressionsAll the U-Haul staff I dealt with over the time I rented the unit was always friendly, professional and ready to help. I would use your services any time in the future if I needed them again. Thank you and all the best, Ana Beider
ANNA B | Overall ExperienceThe dude was supercool. There was another dude, but I think it was a customer.
Stephen F | First Impressions