Too many Issues!! Issue with the one month free!! Which caused an issue with storing my belongings! I then had to call Custome Service that day!! And again the next day!! Even after that the guy still denied the 1 month free!! I again had to call Customer Service!!! Which incurred additional fees for the truck rental! Which I now have to dispute!!! Just horrible customer service experience all around with this place!!!
PATRICE S | First ImpressionsSelf Storage Units in Chicago, IL, 60619
U-Haul Moving & Storage de Chicago State
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- 4,0 - Cote moyenne des clients
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Great customer service made everything easy and extremely helpful
LaShelle H | Overall ExperienceThe location itself was amazing it was the customer service agent that book the reservation that didn't understand what I was asking for.
Steven I | Online Move InVery nice staff! Made accommodations for me to get my truck even though I was a bit off schedule. Well mannered and very easy to talk to group of ladies i encountered. I enjoyed my experience there.
Angela J | First ImpressionsThe females at the facility was very rude; did not answer the phone; had to call 1 800 number several times; to get help
Tammie C | Overall ExperienceThe staff on site were professional and courteous. I received excellent service D
Karen B | Overall ExperienceAlways show units to customers before they rent it.
LINDA M | Overall ExperienceFriendly, informative, and professional staff. Made the process smooth and easy.
JAMES G | First ImpressionsThe team at this location is awesome. Super helpful and friendly. It was an absolute pleasure to work with them.
Sidney R | Overall ExperienceVery helpful
DEYMORRYS M | Overall ExperienceReally awesome place thanks
Zackie C | Overall ExperienceThey was very friendly and helpful.
Charlene G | First ImpressionsThe customer service for the storage rental and return was excellent.
Sandra M | First ImpressionsStaff was very helpful and always had great energy!
Sumayyah M | Overall Experience