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KELLY B | Déménagement en ligneSelf Storage Units in Columbia, PA, 17512
U-Haul Moving & Storage de Columbia
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThe issue was with checking out. I checked out after emptying my unit. Told the man gave my unit number and name. They continued to charge me. Never took me off auto pay which caused overdraft fees I was angry when called about an issue that had cost me a lot of money. The only way the lady would deal with my account was for me to apologize . When I started crying she said “oh my god” very rudely. I have not received an apology and I have no doubt they will continue to charge my account. The worst customer service in the world!!! No apology for their issue .. I was treated with contempt
MICHELE S | Expérience généraleEnjoy the time I had that. Facility storage area? No problem, very clean, no mice, no roaches, never have a problem or an issue recommended to all prices very good prices plus you get a free month when you release a storage other storages of you home, don't give you that free month anymore, but they do thank you so much.
iluminado c | Expérience généraleI have a major issue with U-Haul's payment policies, no wonder why people get their stuff auctioned just like me. I fell behind because of work situation and my living situation and offered to make partial payments to get caught up every week, and U-Haul's payment policy is no partial payments so once it hit 2 months of being behind my bill was out of control and there was no way for me to catch up because I couldn't make any partial payments so inevitably my stuff got auctioned I lost a ton of family heirlooms and my wife's family heirlooms and I'm quite unhappy about it if you all would have accepted a payment plan then I would have been able to keep my stuff and not have to deal with the traumatic stress that my wife is going through now
WILLIAM A | Expérience généraleGreat staff and great climate controlled facilities
John S | Expérience généraleDue to my irregular travel schedule I need 24 hr acces to my storage which cause some incoviniets. Personnel attentive, courteus and willing to help.
rafael v | Expérience généraleBuen servicio gracias
Alexandra G | Expérience généralePerfect place for me to store my belongings. Never had any issues while I was using this facility for more than 2 1/2 years. Staff is very friendly and helpful. Thank you.
Deborah T | Expérience générale