My unit was full of mice
Alexis A | Expérience généraleSelf Storage Units in Dayton, OH, 45406
U-Haul Moving & Storage de Harrison Township
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- 4,0 - Cote moyenne des clients
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Avis vérifiés des clients
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Comment U-Haul Fonctionnement des avisWill use again
Baunka B | Expérience généraleManager at store was disrespectful and don’t understand why I was charged an extra 70 for 6 weeks late payment
Donnie L | Expérience généraleThe price us a little bit high.
ROBERT G | Premières impressionsThe number to the unit needs to be more easier to find within the email, but besides that everything else was perfect
Jaisen-Terrence S | Déménagement en ligneThank you 😊
Tanya J | Premières impressionsSo easy and quick got my move done in under a couple hours
Merissa C | Déménagement en ligneThank you for all your help.
Cynthia B | Premières impressionsI really had high hopes for this storage facility, but unfortunately, my experience was frustrating from the start. On the very first day, after signing the contract and renting my storage unit . I wasn’t provided with a lock. I was also given an access card that didn’t even work, which forced me to return to the main facility just to get a lock and working access cards. When I finally got to the unit, the access card still didn’t work. Hours later, I ended up having to use the access code at the keypad instead — even though I was specifically told to use the access card. A few weeks later, I came back to drop off some items and couldn’t get in again. I tried calling the manager of the location and even reached out to customer service — no one could solve the issue. The next day, I visited the main office again and explained what happened. I was basically told I had to pay extra for 24/7 access, even though I was under the impression I already had that access from day one. The customer service at the Salem location in Dayton, Ohio was rude and unhelpful. I explained that I had the access card, but it never worked — and instead of trying to troubleshoot or explain, I was just told I needed to pay more. What’s the point of giving me an access card if I don’t actually have access? To top it all off, even when alarms go off at the unit, no one responds. I was never able to reach security, not even once. Based on my experience, I would not recommend this location to friends or family. There were too many issues, no real help, and a lack of accountability across the board.
I'KEARIA G | Expérience généraleThanks so much to Mr.Jeff and Mr. Chad for going above and beyond to assist in getting my unit open. You guys are the best!!! May the blessings of God be upon you...
Sheryl G | Expérience généraleThank you allowing us to store our things there itcwas safe and customer friendly
DONTE F | Expérience généraleThis entire team was amazing. I am grateful to have rented here. The team is very diverse in backgrounds and strength and all worked really well together for my several requests, while maintaining professionalism and effective communication. Jeff’s management and interpersonal skills are reflected through his team. I was surprised to meet Daniel unexpectedly as he was present one of the days I visited while helping support the team there that is already very busy. He was very friendly and informative. I was able to book my one way truck without having to call back with concerns. I also really enjoyed working with Ms. Breann, Ms. Belinda, and Jennifer. They assisted me with getting into my storage even after I lost my keys. Their recommendations and access they gave me to the building was top tier. Had I not been relocating, I would be interested in a job here. Keep up the great work guys!
Shawntell M | Expérience générale