I think the customer service was poor
CANDICE P. | First ImpressionsSelf Storage Units in Detroit, MI, 48234
U-Haul Moving & Storage de 7 Mile & Van Dyke
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U-Box -Conteneurs MD pour le déménagement et l’entreposage
Nous livrons U-Box - vous les remplissez et nous les entreposons dans notre entrepôt sécurisé. Chargez à votre rythme! Il suffit de nous appeler pour la collecte ou le dépôt de vos U-Box - conteneurs.
Qu'est-ce que le service en ligne emménager/louer maintenant?
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25956 Gratiot Ave, Roseville, MI 48066 View Available Units5,4 miles from this location
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- 4,0 - Cote moyenne des clients
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I have not received my refund for the storage unit I did not use.
Latoya G. | Overall ExperienceI made a reservation days in advance for a unit. Upon arrival, I was told that the unit that I reserved had been occupied. 1 year later I called this location to have a truck reserved to move out of the unit, only to find out the next day that there weren't any trucks available. Not only that, the reservation was never saved. Poor communication
tienna w. | Overall ExperienceI couldn’t access storage unit because access code didn’t work , when picking my items up I noticed roaches and now that I’m settled in my new home it’s infested
Akera S. | Overall ExperienceI was treated with professionalism every time I went in to take care of my business. Qui Lassiter runs a good shift. Never a problem.
michael j. | Overall ExperienceSo far so good thanks
Christina W. | First ImpressionsThe manager Que was very unprofessional, rude and very nasty. She need to work on her attitude and not talk about the customers. I heard her talking about customers on speaker phone.
Shawnee W. | Overall ExperienceThey are understaffed. There was only one staff member trying to work both truck rentals and storage units. My access card doesn't work. I had to get a code from the office
LaKeshia P. | First ImpressionsRefuse to take payments. Rude employee's very unprofessional
zana d. | Overall ExperienceService was great. Only issue was being charged another day, even though I was on site unloading into a uhaul storage.
Erick G. | First ImpressionsPlease keep up the good work, I appreciate the effort in helping others.
Billy M. | First Impressions