Hours limited to office hours, staff required to remove lock from storage unit. Buildings being renovated trash and bldg. materials everywhere. Staff very friendly but also very busy.
jason l. | Overall ExperienceSelf Storage Units in Edmond, OK, 73034
U-Haul Moving & Storage de Edmond
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U-Box -Conteneurs MD pour le déménagement et l’entreposage
Nous livrons U-Box - vous les remplissez et nous les entreposons dans notre entrepôt sécurisé. Chargez à votre rythme! Il suffit de nous appeler pour la collecte ou le dépôt de vos U-Box - conteneurs.
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U-Haul Storage of Edmond
820 S Kelly Ave, Edmond, OK 73003 View Available UnitsFew Rooms Left. Reserve Today!
0,6 miles from this location -
Switzer's Locker Room
15201 Lleyton's Court, Edmond, OK 73013 View Available Units1,8 miles from this location -
Arrowhead Self Storage
3800 S Kelly Ave, Edmond, OK 73013 View Available Units
(U-Haul Neighborhood Dealer)Limited Units Available. Act Fast!
1,9 miles from this location -
Coltrane Mini Storage
2616 Coltrane Place, Edmond, OK 73034 View Available Units2,2 miles from this location
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I realize it's under construction but the office area is a run down dump and having to get office staff to unlock the secondary lock on my unit was annoying.
WILLIAM E. | Overall ExperienceThank you for everything
Tamera A. | First ImpressionsWhen I rented the unit and was given the "max" card, the employee took me to where you use your card to turn off the alarm to your unit and showed me how to swipe the card but it didn't work as the computer probably hasn't had time to activate it yet. While doing that, I noticed the hours of operation were till 10pm. I asked the employee if we could access it after hours and he had told me yes, it was 24/7 access now that they had the security system. I felt relieved as my help wouldn't be available till about 4am. So we drive to the unit and looked all over to find a machine that would swipe out card and once found, I swiped it but the screen said to call office and it wouldn't give me access. When looking at the sign close to the card machine, it said that there wasn't access to your units until 5am. I was so tired from driving 6 hours etc that I got furious. Why would the employer tell me I could get in my unit any time with my card then I show up exhausted at 415am or so to hare to wait another 45mins to get in my unit. I spoke with the employee later that day and he said he didn't say that but I have 2 witness, 1 with me and 1 on the phone that heard him say it too. I was not happy. Then, I turn in the truck I rented on time and go home and was notified by my phone I had a $63 additional charge on my card I did not authorize. $33 for going over mileage that I did not know I had a limit as it was an out of state one way rental and a $25 cleaning fee as there was something green on the inside of the cargo area that was absolutely not caused by me. I own nothing green, has no green paint or stain to have caused that plus I moved the same load of belongings in a chair from that location to where I came back from with no green anything again and there was bo charge for cleaning due to something green being inside the cargo area. I called you to explain that I was never told I had a mileage limit going to the out of state town nor told I had a limit coming back from that out of state town. The cleaning fee isn't even debatable. I've ran over $1000 through your locations within a month and a half and feel I've paid you well what it was worth. Therefore I'm disputing the $63 unauthorized charge with my.bank if you won't credit me that back and you guys can work that out. To that end, I will never seek out rental equipment, vehicles or storage from you again and will never recommend you to anyone as I feel I was treated unfairly and charged an amount behind my back that is not justified. I was supposed to be contacted this morning from a regional supervisor regarding this matter but that time has come and gone. Thank you for reading. 1
KIMBERLY B. | Overall ExperienceFacilities under construction/demolition but staff friendly and helpful.
jason l. | First ImpressionsAll good made my moving experience easier
DAVID H. | First Impressions