One thing that stood out for me was I thought I secured my storage with my lock going back and forth in it on several occasions, however, when I went to go it on a different day, UHAUL had put a tag and another lock on it. I didn't understand why because I know my storage was paid. The manager went with me and stated that it wasn't secure so as a precaution they locked it and he showed me to make sure this is how my lock is suppose to be. They could use a few more staff.
Felicia W | Overall ExperienceSelf Storage Units in Flint, MI, 48507
U-Haul Moving & Storage of Flint
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- 4,0 - Cote moyenne des clients
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The management team has been wonderful to us . We live in another state so we hit a lot of hiccups . They have always been helpful . Thanks for having a good team
Roger M | First ImpressionsI am providing best ratings across the board because, while I experienced significant complications and it actually took me about 5 days to finally get into a rental truck, the lengths a uhaul associate went to make sure I was able to finally accomplish my task of relocating my property from one storage facility to this new one were unprecedented as far as my typical experiences go. It is not often that there is any way I can receive accommodations despite all the business misconducts and obstacles beyond my control. But in this case, I was helped until I was able to finally rest uninhibited. And for that I am grateful!!!! So, I will leave my suggestions to uhaul to another avenue another time. As for now, I am, as I came to be in the end, fully satisfied and grateful.
Heather J | Online Move InEverything was a 💯.
Sonya D | Overall ExperienceI still think my payment should not be until January . I believe I was beat out of some money
FELICIA R | Overall ExperienceI really appreciated the top quality service and facilities
David C | Overall ExperienceGreat experience will use the facility again in the future
edward w | First ImpressionsI thought it was a 24 hour place because all the 24 HOUR SURVEILLANCE! signs. The people at the desk tried to tell me wrong information about getting a space, and treated me poorly until they got a call from their boss, then everything was fine. I had to interrupt Mr Vicent at church! I was told I could sort things in my space but this morning they yelled at me & said I was sleeping. I was NOT. The first night I accidentally forgot to use the blue box to sign out and even though it said you have a night manager type guy I couldn't raise Anyone on the phone. Neither could your guy but he had the same info as me. When I first tried to find which building to go to to order the space, nobody knew which was the main one. They had to call your number to find out and got the same experience I did. I think funneling all your offices into one phone system is a mistake. I know it's very irritating. And a lot of the staff are rude. This is not the first time dealing with them, they're always rude (EXCEPT the lady that finally helped me! ♥️ She was awesome)
Barb W | First ImpressionsGreat Customer service and Laughs while waiting to secure my storage unit!
Victoria J | Overall ExperienceThe lights turned off on me a few times, otherwise I would give you an excellent rating.
WARREN C | Overall ExperienceEmployees were very helpful and patient.
NIKKIEA R | First ImpressionsDante the manager was very helpful and understanding. He answered all of my questions in a timely manner. Lamar was also very helpful as well and help me determine the right size truck for my belongings in the U-Haul storage.
Sharita S | Overall ExperienceGreat to work with. No issues
KATHERYN M | Overall Experience