Staff worked with us completely even when our daughters move date changed. Got the storage unit and never had to use it, thankfully! Even so I was not pushed to figure out the insurance issue until I decided if we were really going to need or use it. This was great and U-Haul should hold there heads high as most would try to get that extra 12.00 up front. Thanks to all for being so helpful to a father just trying to move his daughter!
Steven W | Overall ExperienceSelf Storage Units in Fredericksburg, VA, 22407
U-Haul Moving & Storage of Fredericksburg South
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U-Haul Moving & Storage of Fredericksburg
2411 Plank Rd, Fredericksburg, VA 22401 View Available Units4.7 miles from this location -
U-Haul Moving & Storage of South Stafford
1101 International Pkwy, Fredericksburg, VA 22406 View Available Units9.0 miles from this location -
U-Haul Moving & Storage of Potomac Mills
14523 Telegraph Rd, Woodbridge, VA 22192 View Available Units30.4 miles from this location -
U-Haul Moving & Storage of Manassas
10480 Dumfries Rd, Manassas, VA 20110 View Available Units34.5 miles from this location
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The web page check-in is weak...needs some work. After several tries I gave up. Maybe more informative wording on the process and if an action doesn't apply, then why use it??
Terri J | First ImpressionsAlways much colder than what is posted on the wall. Reported it several times but heat is never in the temperature area as posted on the wall. This makes it non compliant to climate control.
ROBERT D | Overall ExperienceMaria and her staff are wonderful I had no issues and I used my unit for over a year no problems
Elisiw M | Overall ExperienceGrayson was very friendly and helpful with the process of renting a storage unit. Would highly recommend this facility to anyone for their rental needs.
Steven H | Overall ExperienceGrayson was great fast and convenient. Fast and perfect service!
Jessica S | First ImpressionsThankyou Grayson for keeping communication with me regarding my unit. I understand I was late but you reminding me, answering the phone after hours, and also helping me with the delayed billing was too kind of you. Other than that the facility and unit were always clean and always had the tools necessary to unload & load the storage. All the other staff were very respectful and helpful as well!
MIKAYLAH I | Overall ExperienceA very good crew and friendly
Lenwood W | First ImpressionsGreat staff! Very friendly and helpful!
micheal b | Overall ExperienceEverything went smoothly. Appreciated the carts at the storage facility.
micheal b | First ImpressionsThis facility was well maintained when Wendy was the manager. The restrooms were always clean and toilet paper and paper towels were always available. My storage unit was clean as I didn't experience bugs or rodents from adjacent units. Thanks for being a clean facility
rosalia t | Overall ExperienceGreat experience using U-haul services.
Edward W | Overall ExperienceI was and am very pleased with my 1st time experience at this location and quite impressed with this facilities appearance. The staff member was quick to offer help and very very nice. He was polite and kind as well as being thorough when explaining things. He answered all my questions. His pleasant manor was and is so very much appreciated!!
Christine B | First Impressions