Check in and out process was smooth and easy. Staff was helpful, polite, and informative. The dashing young gentleman at the counter was a pleasure to work with. He was charming and handsome, not to mention good looking. Gershom I believe was his name. The rest of the staff was chill too I guess. That Gershom fella was somn else! Would rent again.
gershom l | Overall ExperienceSelf Storage Units in Honolulu, HI, 96819
U-Haul Moving & Storage of Honolulu
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U-Haul Moving & Storage of Iwilei
720 Iwilei Rd, Honolulu, HI 96817 View Available Units2.2 miles from this location -
U-Haul Moving & Storage of Kakaako
438 Kamakee St, Honolulu, HI 96814 View Available Units4.1 miles from this location -
U-Haul Moving & Storage of Maui-Kahului
424 Dairy Rd, Kahului, HI 96732 View Available Units98.1 miles from this location
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- 4,5 - Cote moyenne des clients
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The process was very easy and my move in was quick and efficient!
Stephen M | Online Move InThe manager would say what was convenient for him not by company rules, policy. When confronted back to what he had mentioned he would deny what was said or mentioned it was a misunderstanding. The maintenance kept the place clean, it was the workers that could do their part in cleaning. This is called Team work.
Pamela B | Overall ExperienceI rented a unit for 20 years from U-Haul for my business. Having pallets and boxes delivered always knowing the items were safe and secure. Rodney was always available via text or call if I had any questions. The U-Haul team was very helpful and friendly. Asking about my kids and grandchildren it was a pleasure doing business with them.
OHANA A | Overall ExperienceThank you for offering all the services and at an affordable rate.
ISAAC M | Online Move InDanton was very helpful and patient..
Harvey N | First ImpressionsRodney was great. They’re very good ppl and took very good care of me. Thanks for everything Rodney!
Khae S | Overall ExperienceThank you for providing a secure place for personal belongings.
trinni l | Overall ExperienceRodney is the greatest!
Everett B | First ImpressionsEveryone that worked there was amazing. I wouldn't use this location again though. My friend pays less money in Kapolei and has a super nice storage unit with his own light in it. If I had a light in mine then it would've made a huge difference. There was light in the hallways but no light in the storage unit so I could never see any of my things. I literally had to use the flashlight on my phone. Very inconvenient when moving things. This reason alone I would not rent here again. What I didn't like and I could get over is also the ease of access. Having to swipe the card twice is a hassle and the system wouldn't recognize it half of the time so you'd have to repeat. You also had to swipe in two different machine. My friends storage place allows you access by you entering a pin you create. So much easier.
Catherine G | Overall ExperienceHours are not user friendly. Staff are mean
sergey r | Overall ExperienceA great experience. The staff are all very professional and friendly.
paula h | Overall ExperienceAs always Rodney exceeded my expectations. All the staff are terrific. Can't say enough good things about them.
paula h | First ImpressionsStorage was very convenient with the option to move vehicle to unload and load our items. Manager and staff were very helpful and offered great service.
June T | Overall ExperienceAll good
taro p | Overall ExperienceThere are slight issues with availability of parking depending on time of day. It can get a little too warm inside, again depending on time of day and or season. Other than that. It’s convenient
Marcus P | Overall ExperienceJordan And Rodney Were Really Easy To Work With Helpled And Guided Me Through The Whole Process… I Really Appreciate The Time And Effort To Help Me Find The Perfext Space
UAINE T | First Impressions